Now Hiring - Lehigh Hanson - Inside Sales Rep in Redmond, WA

AutoReqId: 17877BR

Pay Class: Salaried Non-Exempt

Minimum Pay Rate: $25.10

Maximum Pay Rate: $33.88

Department: Sales

Line of Business: RMC (Ready-Mix Concrete)

Position Type: Full-Time

Job Posting:

The Company and the Role

Heidelberg Materials is looking for an Inside Sales Representative at the Redmond, WA location reporting to the Area Sales Manager -Ready Mix Concrete.

Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes way beyond cement, aggregates and ready-mixed concrete. Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.

Key Targets of the Role

• Achieve or exceed sales targets
• Customer expectations clearly defined and updated in ERP system
• Proactive customer call cycle
• Minimize unnecessary credits and returns
• Process work in timely fashion
• Order book maintained and managed
• Compliance with corporate standards and requirements

What You’ll Get to Do

• Respond to non-account inbound sales calls/customer inquiries concerning company products and services.
• Work with Dispatch group to try and grow non-account customer business effectively.
• Make outbound sales calls to existing smaller customers and try to expand sales within that customer base.
• Build and maintain strong customer relationships.
• Provide written and verbal quotations, working closely with the outside sales team to expedite quoting process.
• Work closely with the outside sales group to update changes/additions to project pricing.
• Follow up with customers after jobs close to increase market understanding.
• Provide annual quotations to annual account customers.
• Process and document orders in an accurate and timely manner.
• Work closely with billing departments to ensure customer pricing and order information is accurate.
• Communicate closely with customer service management concerning daily orders, call activity and relevant items.
• Establish and maintain strong relationships with customers, including existing customer base and new prospects.
• Generate meetings for outside sales team through cold calling and customer follow up calls.
• Completion of meeting planners when making calls to customers.
• Consistently provide feedback to customer service team to address customer service items as they arise.
• Effectively communicate with customers and customer service team daily regarding schedule changes, project adjustments, updates etc.
• Develop a working knowledge of the Company's product offerings, services, and core competencies. Maintain organized customer information within company systems, including quotes, call logs, and follow up forms.
• Work with dispatch to provide project and order updates.
• Liaison between outside sales and dispatch group to ensure effective transfer of information between both groups to provide exceptional customer service.

Essential Experience and Skills

• 3-5 years inside sales experience, preferably in the construction materials business.
• Proficient in Microsoft Office applications
• Effective oral and written communication skills
• Goals and results oriented with the ability to take initiative
• Team oriented and coachable.

What we have to offer

• $24.44- $32.99 hourly
• Medical, Dental, Vision, Health Saving Account (HSA), Health Reimbursement Account (HRA), Flexible Spending Account (FSA), Prescription Drug/Pharmacy benefit, AD&D, Short-Term & Long-Term Disability. Life insurance, Paid Bonding Leave, and Employee Assistance Program (EAP).
• 401k – Retirement Plan.
• Additional Programs: Teladoc (24/7/365 virtual doctor visits), Livongo (Diabetes management program), Ovia (Maternity and family planning & support), Progyny (Fertility assistance and guidance), 2 nd .md (Industry-leading expert medical reviews).
• Voluntary Benefits: Cancer Plan, Accident Plan, Hospital Indemnity, Critical Illness, Term Life Plan, and MetLife Legal Plan.
• Paid Vacation 15 days per year and Paid Sick 40 hours per year.
• Ten paid holidays.

Conditions of Employment:

• Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check.
• Applicants must be residing in and currently authorized to work in the US

Work Environment

• Role operates primarily a manufacturing environment where the conditions include moving mechanical equipment, inclement weather, heat, humidity, and elevated noise levels.

Employer Statement: Equal Opportunity Employer - Minority / Female / Veteran / Disabled