Now Hiring - Heartland Business Systems - Information Technology Pre-Sales Engineer in McHenry, IL

Heartland is looking for a Pre-Sales Engineer who thrives on helping clients reach their business goals. In this role, you'll assist the sales team in identifying new opportunities to drive revenue growth, and educate our clients on the suite of products and services we offer.

At Heartland, a pre-sales engineer, (solution engineer/technical sales engineer), is responsible for providing technical expertise and support to the sales team during the pre-sales process. The primary role of a pre-sales engineer is to act as a technical advisor and product expert, helping to articulate the technical and functional capabilities of the product, services, and solutions Heartland offers to their customers and potential customers.

Main job responsibilities of a pre-sales engineer include:

• Conducting product demonstrations and presentations for potential customers, highlighting the features and benefits of the product.
• Providing technical expertise and guidance to the sales team during the pre-sales process, helping to identify customer needs and requirements.
• Collaborating with the sales team to develop customized solutions that meet customer needs and requirements.
• Responding to technical inquiries and requests for information from potential customers.
• Providing technical support to the sales team during the sales process, including assisting with RFP responses and other technical documentation.
• Identifying and resolving technical issues or problems that arise during the pre-sales process.
• Collaborating with the product development team to provide feedback and suggestions for product improvements based on customer feedback and market trends.
• Maintaining a deep understanding of the product and industry trends, and staying up-to-date with the latest technological advancements and innovations.
• Developing and maintaining strong relationships with potential and existing customers, acting as a trusted technical advisor and consultant.
• Participating in industry events, conferences, and trade shows to promote the product and engage with potential customers.

To be successful as a pre-sales engineer at Heartland, one should have the following skills:

• Strong technical background
• Excellent communication and presentation skills
• Ability to work collaboratively with cross-functional teams

Requirements

• A bachelor's degree in engineering or a related field
• 3-5 years of experience in a technical sales, pre-sales engineering, or support role

Who We Are

Heartland is an industry-leading mobile device management solutions integrator, providing our clients with a portfolio of award-winning products and services, and decades of experience simplifying and optimizing mobile workforces.

What we strive to bring to our clients:

• Simplicity - We are your one point of contact for support and guidance from procurement to retirement, giving you everything you need to keep your mobile workforce performing.
• Expertise - With unmatched experience across brands and devices, we are an expert partner serving customers in various industries. No one knows mobile technology as we do.
• Value - By saving time and resources by reducing our customers' administrative, technical, and operational challenges, we offer incomparable value.

It is Heartland's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [please apply online]. Heartland is an equal opportunity/affirmative action employer.