Now Hiring - Retail Sales Sales Lead in Natick, MA

The Sales Lead supports the management team in achieving store sales and profitability goals by creating a positive and energetic store environment. The primary focus is to ensure a superior customer experience by acting as the sales floor leader and allowing management to focus on overall store leadership. Assists the management team in ensuring excellent visual merchandising and operational standards. In the absence of the Store Manager or Assistant Store Manager, the Sales Lead acts in the capacity of the manager on duty.

Responsibilities :

Sales Generation and Performance

Responsible for achieving individual and store sales and productivity performance goals:

• When acting in capacity as manager on duty, communicates store and individual goals to all associates and uses metric results to motivate and coach to behaviors
• Identifies and celebrates individual and team successes
• Builds customer loyalty by creating genuine connections with customers, achieving J Jill Credit Card and Email capture goals, and assisting with company sponsored outreach events
• Works with customers to resolve merchandise and customer service issues timely and effectively, ensuring positive customer experience and continued customer loyalty

Qualifications :

• Leadership qualities, training and team building skills
• Excellent customer service skills with statistical track record in all areas of sales
• Strong style, merchandising and wardrobing skills
• Ability to clearly communicate goals and objectives to team
• Entrepreneurial and creative
• Treats everyone on the team with dignity and respect, and motivates through inspiring and encouraging leadership
• 2+ years Women’s Specialty Retail experience required, 1+ years in a store supervisory position preferred
• Point of Sale and general Microsoft Office software experience
• Experience in relevant Human Resource processes
• Must have the availability to work during the majority of peak business periods, including Saturday and Sunday

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person