Now Hiring - County of Santa Barbara - Government And Public Administration IT Business Relationship Manager in Santa Barbara, CA

Full description of the position

Please visit this link to apply online: [please apply online] deadline to apply is 8/14/2023.

This is an excellent opportunity to join the Information Technology Department at The County of Santa Barbara. Come and be a part of a team of talented individuals who are passionate about fostering a culture of teamwork, learning and respect!

In the IT Department our success is powered by people and technology. Our culture is what makes IT a fun and rewarding place to work! We establish, develop and nurture partnerships and open communication within our communities. We embrace a willingness to learn and accept new ideas, to actively listen and to be receptive to change. We strive to grow our talents and do our best in the service of others while taking pride in our work. We explore and deliver new and creative ways to pair technology with business needs. We ensure the resources necessary to succeed and encourage thoughtful participation leading to inclusion and ownership.

THE POSITION:
The Business Relations Manager (BRM) enables the Information Technology Department (ITD) to be a more proactive, responsive and a strategic service provider. The BRM interacts closely with County departments and is responsible for overall customer well-being by monitoring customer satisfaction, understanding customers' business, proactively addressing issues, and acting as escalation points as needed. The BRM typically will serve as the account executive and customer relationship manager to match customer needs with Information Technology capabilities (such as the service portfolio), as well as manages the customer relationships until the service process is complete. This position will help integrate IT into the County’s overall organization by fostering inter-departmental communication and collaboration in the spirit of Santa Barbara County’s moto of “One County, One Future.” As advocates of ITD, they also champion awareness and influence perception with customers to facilitate better partnership and value harvesting.

This is an excellent opportunity to join the Information Technology Department at The County of Santa Barbara. Come and be a part of a team of talented individuals who are passionate about fostering a culture of teamwork, learning and respect!

In the IT Department our success is powered by people and technology. Our culture is what makes IT a fun and rewarding place to work! We establish, develop and nurture partnerships and open communication within our communities. We embrace a willingness to learn and accept new ideas, to actively listen and to be receptive to change. We strive to grow our talents and do our best in the service of others while taking pride in our work. We explore and deliver new and creative ways to pair technology with business needs. We ensure the resources necessary to succeed and encourage thoughtful participation leading to inclusion and ownership.

Highlighted Benefits:

• Hybrid telecommuting schedule (onsite work is required when needed).
• Health Plan: County contributes towards premium; HSA offered
• Pension retirement system
• Reciprocity with other public sector retirement systems (like CalPERS)
• 12 holidays, 12 sick leave days (unlimited accumulation), and 12 to 25 days of vacation (based on length of service) per year
• Time and service credit towards an advanced vacation accrual rate for previous public service.

Please visit our website to view the full job posting and to apply. Use this link: [please apply online] or visit our careers page at [please apply online] Type: Full-time

Pay: $87,197.00 - $107,404.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person