Now Hiring - Phelan, Phelan & Danek - Personal Insurance Agent (Hybrid/Remote) in Versailles, OH

Job Description

If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Versailles insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team. At Phelan Insurance Agency Inc we pride ourselves on our outstanding insurance products and customer service.

Salary Range: $45000.00 - $65000.00 per year

Benefits

Health Insurance

Life Insurance

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

Supplemental Insurance

Dental Insurance

Vision Insurance

Mon-Fri Work Schedule

Holidays Off

401K Plan

Career Development & Growth

Tuition Reimbursement

Paid Volunteer Days

Team Building Activities

Hands On Training

Performance Bonuses

Professional Work Environment

Retirement Benefits

Disability Insurance

Telecommuting

Wellness Benefits

Responsibilities

Meet new business production goals and objectives as established.

Process customer policy change requests.

Secure all Trailing Documents from customers.

Document each customer contact in our Agency Management System.

Maintain knowledge of new products.

Provide exceptional customer service.

Maintain client relationships with follow up phone calls.

Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Provides on-going support to insurance clients as needed.

Presents and explains insurance policy options based upon prospective client needs and their personal goals.

Stay up-to-date on industry market trends and best practices

Assess and identify the wants and needs of your customer(s) over the phone

Educate clients on the insurance policies that best suit their needs

Provide policies to new clients and explain benefits/risks of the policy

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Must have ability to multi-task.

A Property & Casualty license is preferred but will train good individual.

Professional phone etiquette.

Follow through and exceed current and prospective client expectations.

Great Customer Service Skills.

Problem-Solving Capabilities.

Works well with other employees and is a team player with a positive attitude.

Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Strong communication skills, both oral and written.

Ability to tactfully handle stressful and difficult situations.

Company Description
Our Agency is located in Versailles OH specializing in Auto, Home, Life, and many insurance products. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always puts the customer first. Apply to our team today!