Now Hiring - Westhome Property Management Company - Real Estate Leasing Specialist in Los Angeles, CA

Full description of the position

Multi-site leasing position in Hollywood. Provide positive customer satisfaction, interface with prospects and residents by responding to leasing and general inquiries, scheduling and conducting on-site tours. Responsible for identifying prospects and the relationship building with future and current residents. Provide a high level of customer service and demonstrate consistent professionalism as a company representative.

Essential Duties and Responsibilities include the following but are not limited to:

• Provide a complete leasing experience. Demonstrate community and apartment/model and apply product knowledge to clients by communicating the features and benefits; maintain a strong closing ratio.
• Work with prospect to complete online applications and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Maintain prospect and resident satisfaction ratings based on explicit criteria set forth by the company.
• Maintain in-depth product and market knowledge of assigned properties and competitors.

*

Competencies, Skills and Experienc

• Ability to provide professional customer service to all levels of contacts in a professional manner; i.e. by phone, email and text message communication.
• Ability to determine the needs of prospects or resident clients through effective listening and inquiry skills.
• 1-3 years’ experience in a multi-family property.
• Scheduling flexibility is required as shifts may require weekend hours.
• Highly proficient technical skills, specifically MS Office. Data base experience helpful.
• Equivalent experience or educational diploma or degree.
• Speak English fluently, an additional language is a bonus but not essential (Spanish).
• Valid drivers license, and clean driving record with reliable transpiration to travel

EQUAL OPPORTUNITY EMPLOYER

Westhome is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Weekend availability

COVID-19 considerations:
Westhome promotes COVID-19 protocols, including face masks, hand sanitizers, frequent hand washing and social distancing. Virtual tours are offered, in-person tours can be arranged in advance. The safety of our team, residents & prospects is important.

Experience:

• Customer service: 1 year (Preferred)
• Property management: 1 year (Preferred)
• Yardi: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person