Now Hiring - Semex Alliance - Customer Sales Associate in Madison, WI

• Responsible for the daily receipt and processing of orders and invoices.
• Handling all interactions with customers in a timely and professional manner.
• Reviewing order status, resolving customer issues, and providing suggestions on how to improve internal processes and enhance customer relations.
• Providing support to all maintenance of customer and inventory accounts as well as compliance with company policies and procedures.
• Requesting quotes and placing orders for lab consumables and equipment.
• Tracking incoming consumables and their usage rates.
• Developing new sales opportunities by marketing, cold calling customers.
• Assisting customers requesting Accounts Receivable information.
• Support and actively lead incremental sales growth opportunities.
• Analyzing sales reports.

• 5 years of customer service experience.
• Dairy or beef industry background preferred.
• Attention to detail.
• Excellent problem-solving skills.
• Self-motivated initiative, strong work ethic and a desire to acquire new technical skills.
• Proficient in written and oral communication
• Ability to work effectively independently or as part of a team.

What We Offer

At Semex and Boviteq, we demand the best of ourselves, our company and what we do for our customers. Surrounding ourselves with the best, the brightest and the most aggressive professionals ensures we attain this goal. We offer a challenging yet flexible work environment along with a competitive compensation and benefit package. At Semex, you will have the opportunity to make a difference in a world that increasingly needs bold and innovative approaches to address the world’s growing food requirements with environmentally sustainable solutions.