Now Hiring - Bluegreen Vacations - Travel Remote Customer Account Representative in Indianapolis, IN

Full description of the position

WORK FROM HOME! Customer Account Representatives needed

Bluegreen Vacations is offering full-time opportunities to work from home in Indianapolis, Indiana/Central Indiana.

Submit your resume and apply today to be considered for this opportunity starting September 11!

Share Happiness: Just as every person needs a purpose, a place to belong, a reason to exist and something to believe in, so too must companies know the why behind what they do. At Bluegreen Vacations, we believe in the power of vacation. We believe vacations make people happier by sharing time together, smiles and memories. Our purpose is to share happiness.

CUSTOMER ACCOUNT REPRESENTATIVE
(ADVANCED LEVEL CUSTOMER SERVICE)

TAKE A LOOK AT OUR GREAT BENEFITS!

• Guaranteed hourly base pay with additional incentives for performance
• average earning capability is $19 per hour
• Up to 23 paid days off per year!
• Generous benefits package, including medical, dental and vision insurance
• Fun, team-oriented environment
• Inbound call center; no telemarketing
• Career advancement opportunities
• Opportunities to volunteer in the community and fundraise for charitable organizations
• Comprehensive virtual training program
• Vacation discounts

Customer Account Representatives use creative problem-solving abilities to positively support and influence the customer experience.
Customer Account Representatives receive inbound calls from customers who require assistance with complex account inquiries and/or are looking for alternatives that cannot be easily found online. Combining your own natural confidence with our training on the specifics, and applying the empowerment granted with your role, youll be delivering exceptional customer servicefrom your home office.
The opportunities within this role include personalization of the customers journey from start to finish of each conversation, reservation assistance and assurance of accurate vacation details, and overall customer satisfaction.
Are you willing to pursue the goal of continual improvement and are you adaptable in a changing environment? Do you anticipate customer needs and exceed customer expectations?

• If you answered Yes to the questions above, wed love to hear from you!

We invite positive-minded candidates who radiate customer service and have a natural sense of hospitality to apply. Send your updated resume our way today!

MORE ABOUT BLUEGREEN VACATIONS CORPORATION
At Bluegreen Vacations, we know where our true value lies. Its not only in our 68+ resorts spread across the U.S. and Caribbean, or even our 213,000+ owners and their guests. It is our associatesthe people who work here and create remarkable vacation experiences for our owners and guestswho we value most. They are the ones that make it happen every day, at our resorts, administrative offices, and sales, marketing, and support locations. Its why we value our associates and do everything we can to support their success and growth.
Our collective success is reflected in the recognitions weve earned as one of Achievers 50 Most Engaged Workplaces in the U.S. and one of Sun Sentinels 2019 Top Workplaces in South Florida.
Awarded Best in Class Remote Contact Center at the 2021 CCW Excellence Awards.

Ranked #65 on the Forbes list of Americas 500 Best Midsize Employers in February 2022
THIS REMOTE POSITION REQUIRES THE FOLLOWING

• Ability to work from home with focus space and limited distractions
• Must have reliable high-speed Internet service
• Must live within the state of Indiana, and less than 100 miles from Indianapolis zip code 46268
• Outstanding communication skills
• Ability to navigate multiple systems including MS Office, Internet, and internal programs
• Bachelors degree (preferred); high school diploma or G.E.D. equivalent (required)

NOTE:
All schedules include evenings and Saturdays (Sundays off)

At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW