Now Hiring - Neiman Marcus - Retail Sales Personal Stylist Selling Assistant- Fashion Island in Newport Beach, CA

NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love – love for customers, love for associates, and love for brand partners.

Summary Statement: The purpose of the Front of House Seasonal role is to engage the customer in a friendly way throughout the store, attend to their needs quickly and contribute to a modern, elevated shopping experience. They have an important role of helping ensure the right customer experience is happening on the floor, at all times. In addition, they may perform other customer service duties to support the store team, as needed.

Responsibilities & Duties

Qualifications

• Minimum 1 year of experience
• Experience in customer service-oriented roles with proven ability to sell product and services
• Familiar with and able to use retail and mobile technologies
• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays

Competencies

Passion for People

Exhibits a high energy, positive and welcoming attitude to others

• Approaches each internal/external customer interaction in the spirit of developing a trusting relationship
• Effectively listens to others, and shows respect for others’ opinions
• Adapts to work effectively with others who have different communication/working styles
• Communicates with professionalism and tact
• Contributes to a positive work environment that makes work rewarding and enjoyable
• Consistently displays responsible, honest, and ethical behavior towards peers, customers, partners, vendors and others in the organization

Passion for Business

• Continually expands personal knowledge of new products, services, solutions and/or offerings, and uses that knowledge to gain internal/external customers.
• Exhibits a “can-do” attitude and willingness to take on challenges
• Works effectively and efficiently, contributing to team goals
• Prioritizes time and effectively uses resources to achieve personal goals
• Exhibits flexibility and remains calm in a changing environment

Passion for Personal Growth

• Continuously builds skills and knowledge through training, coaching, and career experiences
• Adapts personal approach in response to diverse situations and people
• Responds to unexpected changes in work environment with creativity and resilience
• Establishes and upholds high personal standards for individual work and environment
• Maintains a customer-centric mentality versus a solely store-centric one

This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.