Now Hiring - Outside Sales Representative in Westbrook, ME

D & G Machine Products, Inc., a Certified ISO 9001 & AS9100D Company with a Main Plant located in Westbrook and a Fabrication Plant located in Gorham, Maine, has been offering full-service Precision Machining, Fabrication, Painted and Assembled Machine Products for more than 50 Years.

D&G Machine supply’s several Nationwide Industries that include: Aerospace, Computer Chip Production, Defense Contracts, Medical, Power Generation, and Maine’s Paper Industry.

D&G Machine employees have the opportunity to advance within the company after receiving valuable experience, as proven with a majority of our engineers and managers being promoted from the shop floor.

JOB SUMMARY:

The Outside Sales Representative develops relationships with potential and current customers to identify their needs and provides a consultative partnership. The Outside Sales Representative achieves maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by effectively selling the company’s services and negotiating sales contracts.

SUPERVISORY RESPONSIBILITIES:

• None

ESSENTIAL JOB FUNCTIONS:

• Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach.
• Develops and identifies opportunities to grow business with existing and new market segments.
• Establishes, develops, and maintains business relationships with current and prospective customers in the assigned territory/market segment to generate new business opportunities for the organization’s services.
• Makes telephone calls, sets up in-person visits, provides facility tours and showcases company’s capabilities through presentations to existing and prospective customers.
• Develops clear and effective written proposals/quotations for current and prospective customers.
• Ensures that customers needs are identified and met in line with agreed service standards.
• Operates as the point of contact for assigned accounts. Expedites the resolution of customer problems and complaints.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Attends and contributes to weekly customer visits, project reviews and conference calls.
• Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provides periodic territory sales forecasts.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new services.
• Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/market segment.
• Attend industry trade shows and conventions to identify potential sales leads and make meaningful contacts.
• Keeps abreast of manufacturing applications, technical services, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with manufacturing, marketing and technical service areas and industries to identify new opportunities for potential sales.
• Recommends marketing strategies to target a specific region or demographic.
• Attend sales seminars, sales meetings or educational activities to stay up to date on the latest developments, trends, and regulations in the marketplace.

COMPETENCIES: (all must have first two, then choose approx.3-5 more)

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

REQUIRED SKILLS/EXPERIENCE/TRAINING:

• 2- or 4-year degree in a technical field or manufacturing trade.
• 3 – 5 years of sales, sales support, account, or project management experience
• Knowledge and experience with precision made components, fabrication and assemblies preferred.
• Long distance and occasional overnight travel required.
• Ability to effectively present information and respond to questions from groups of managers, customers, and the public.
• Must have demonstrated success in making sound decisions which could have a significant impact on the organization’s credibility, operations, and services.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to calculate figures and amounts such as discounts, interest, commissions, pro rata, percentages, and volume and to apply basic accounting concepts.
• Ability to work in a fast-paced environment with quotas and goals.
• Must pass a post-employment offer drug screen and background check.

WORK ENVIRONMENT (change as appropriate)

This job operates in the manufacturing office environment at the Main Plant located in Westbrook, Maine but travels to customer/potential customer sites constantly. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Occasionally, this role uses standard production equipment such as power tools and other mechanic hand tools. The noise level in the work environment is usually moderate to loud.

PHYSICAL DEMANDS (change as appropriate)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to remain stationary at a desk, in a vehicle, or plane, work on a computer with occasional interruptions; handle or feel small components. The employee frequently positions self to reach for objects, maintain and operate office equipment requiring repetitive hand movement and fine coordination including use of computer keyboard, move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The employee frequently travels long distances to meet with customers/potential customers and attend events, both in and out of the State of Maine. The employee frequently communicates with employees/customers/potential customers/vendors and must be able to exchange accurate information in these situations. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

EEO STATEMENT

D & G Machine Products, Inc. provides Equal Employment Opportunity (EEO) to all employees and applicants for employment without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), genetic information or sexual orientation, or any other characteristic protected by applicable law. In addition to federal law requirements, D & G Machine Products, Inc. complies with applicable state and local laws governing nondiscrimination and employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Further, D & G Machine Products, Inc. complies with Affirmative Action (AA) practices as called for by applicable laws and executive orders with respect to equal employment opportunities, administration of personnel actions, and in order to ensure employment decisions are made in furtherance of the objective of equal employment.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.