Company Overview

Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.

General Management

The Lead Business Transformation & Planning role will support the America's Sales and Customer Success (ASCS) team in defining and developing the quality strategy, processes, standards, stage gates, and systems within this newly established team. This role reports to the Director, Strategy & Business Transformation.

Primary Responsibilities:

• Define and implement a best practice planning vision, strategy, processes, and procedures to aid and improve operational performance.

• Incorporate existing Bridgestone Quality Management System best practices into what is created for ASCS

• Contribute to new business initiatives and projects and review and communicate the impact on our transformation strategy and end-to-end processes.

• Ensure that all in-house systems and procedures are updated, revised, and modified to meet the needs of our evolving organization.

• Partner with Implementation and Customer Care Teams to assist with build-out and management of processes so that the ASCS team has end-to-end visibility.

• Introduce new systems and procedures where appropriate

• Set department objectives/KPIs and review and assess ongoing performance of direct reports.

• Collaborates with the strategic implementation team for definition, process, and ongoing management of a proof-of-concept stage-gate process.

• Evaluates existing processes and retrofit them where applicable to work within our transformation strategy.

• Creates a review cadence with pertinent information and KPIs to cover with the ASCS leadership team

Scope

• Complexity - Highly complex start-up environment, ability to help build structure (team and process), external relationship management.

• Bachelor's Degree

• Experience 8+ years in related fields

• Ability to interpret business strategies used by potential customers and/or segments in process and ways of working

• Excellent organizational and follow-up skills

• Strong process acumen and comfort working cross-functionally

• Is resilient, optimistic, and open to change.

• Self-driven individual, with the ability to drive projects with a low level of supervision.

• Strong oral and written communication skills.

• a plus.

• Proven ability to perform successfully in a fast-paced environment.

Preferred Qualifications:

• Six Sigma /Lean process or other process certifications

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.