Now Hiring - Commerce Bank - Financial Services Specialty Healthcare Account Manager - Health Services Financing in Saint Louis, MO

About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

About This Job

The main purpose of this job is to be responsible for a portfolio of business, ensuring client success and satisfaction, retention of relationship and growth of Health Services Financing program within the Provider organization. The portfolio to be managed has an annual volume goal and activity expectations dependent upon size and profitability.

Essential Functions

• Proactively manage a portfolio of complex accounts, typically medium to large size healthcare providers

• Identify and implement best practices to support client objectives and achieve funding goals

• Provide ongoing client training and product navigation assistance

• Communicate across external clients and internal teams to ensure awareness of client activities

• Facilitate client business reviews to evaluate operational success of the program and identify improvement opportunities

• Manage pricing and contract negotiations, including: pricing, terms, concessions, and rates when necessary

• Communicate marketing strategies and new product enhancements

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong knowledge of healthcare revenue cycles; industry trends, challenges, and objectives

• Intermediate project management skills

• Motivated a and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned
  with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience required

• 6+ years business to business (B2B) experience required

• 3+ years of experience in the healthcare revenue cycle industry or experience in the areas of account management, sales marketing and accounting required

• Software sales and client training experience preferred

***Level of role is determined by knowledge, experience, skills, abilities, and education

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