Now Hiring - Director of Sales and Marketing in Center Line, MI

Job description
We are looking for a charismatic Director of Sales and Marketing in senior living who will be responsible for achieving maximum occupancy and total revenue potential of the community assigned by attracting qualified prospects and converting those prospects into Residents. This position serves as the primary lead for generating local interest in a community through its creative marketing and sales strategies and is responsible for fostering the sales culture at a community.

Duties and Responsibilities

• Responsible for nurturing qualified leads through entire sales process from inquiry to move-in.
• Responsible for community outreach with primary goal of generating qualified referrals.
• Regularly meets goals, including but not limited to: move-ins, inquiries, tours, home visits, phone calls, outreach, and events.
• Responds to inquiries, scheduled visits, conducts tours and closes sales per sales and marketing goals.
• Conducts daily and weekly review of closing strategies for prospects in the pipeline.
• Ensures customer relationship management system (CRM) is being utilized for all internal and external sales activities.
• Provides Sales Team with new resident and family contact information to assist in the move-in process, including all required paperwork, unit readiness and resident requests.
• Participates in scheduled sales calls.
• Works collaboratively with Director and other department heads to create a positive hospitality-oriented atmosphere for all associates and residents.
• Gives exceptional customer service to residents and visitors, from providing a pleasant greeting to maintaining professionalism and composure in more challenging situations.
• Effectively communicates with residents, families, professionals, visitors, and associates.
• Recognizes and fosters a sales-oriented culture by participating in and contributing toward the sales and marketing efforts of the community, including assisting at events when needed.
• Works with Director to effectively train, coach, reward, and discipline direct reports.
• Completes all departmental-related reports in an accurate and timely manner.
• Works collaboratively with department heads to emphasize the team’s role in sales.
• Attends and actively contributes relevant departmental information at daily meetings.
• Attends and actively participates in company-hosted webinars, on-site meetings, regional meetings and national meetings as scheduled.
• Completes in a timely manner all required trainings to maintain appropriate certifications and credentials for position.
• Participates in the Manager-on-Duty program, including covering weekends on a rotating basis, as assigned by the Director.
• Performs other duties as assigned.

Qualifications

• Three years sales/marketing experience with a proven track record.
• Excellent communication, customer service and public relations skills.
• Creative, energetic, enthusiastic, patient, flexible, encouraging and team-oriented personality.
• Desire to serve older adults.
• Effective problem-solving skills.
• Creative approach to achieving goals.
• Demonstrates proficiency in Microsoft Office and other marketing-related and customer tracking software.
• College degree preferred.

Benefits

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

We are an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.

We comply with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.

We are a Drug-Free/Smoke-Free Workplace.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay

Work Location: In person