Now Hiring - Retail Sales Appliance Logistics Coordinator in Halethorpe, MD

Appliance Distributors Unlimited (ADU) goes beyond selling appliances; we offer custom kitchen designs tailored to meet the needs of general contractors, architects, interior designers, home builders, and homeowners. Our extensive selection features the latest technology, trendy colors, modern finishes, and traditional appearances, appealing to a diverse range of buyers. To learn more about our company, please visit [please apply online] have an exciting opportunity for a Logistics Coordinator position at our warehouse and corporate office in Halethorpe, MD. The Logistics Coordinator coordinates the delivery and installation of appliances for homeowners and builders, ensuring orders are on track for successful completion. This role works with several departments within the company, which creates high visibility and career growth opportunities.

The Coordinator role operates on a Monday through Friday schedule, from 8:00 am to 4:30 pm, offering a favorable work-life balance. We value our employees and offer a competitive hourly wage, along with comprehensive benefits. These benefits include generous paid time off (PTO), paid Holidays, health insurance covering medical, dental, vision, and prescription needs, and the possibility of an annual bonus plan. Additionally, we provide a retirement plan with an employer contribution, ensuring financial security for our team members.

Position Responsibilities

• Scheduling and assigning delivery, delivery routing, and installation of appliances
• Provide excellent client service to clients
• Answer and handle incoming client service concerns, including promptly returning phone and email messages
• Enter client and job-related information into necessary databases
• Pull client files and distribute them to the assigned Installer
• Order required parts for services
• Organize and maintain accurate client records
• Enter all new installation orders are entered into the company's system, verifying information from the contract is accurate

Position Requirements

• At least two years of experience in warehouse distribution and scheduling of deliveries
• Customer service experience with the ability to exceed customer expectations
• Proficiency with Microsoft Office and other required web-based platforms
• Demonstrated ability to manage client expectations efficiently and effectively
• Strong organizational skills with excellent attention to detail
• Excellent problem-solving skills and knowledge to analyze data
• Strong interpersonal skills with the ability to interact professionally and comfortably with individuals at all levels
• Ability to multitask and prioritize projects at various levels
• Process Improvement capabilities

Compensation

• Hourly wage of $21.60
• Potential year-end bonus based on company profitability

Benefits

• Health insurance plans (Medical/Dental/Vision)
• Retirement plan with a match
• PTO days
• Paid days off for charitable events
• Paid Holidays, including the day after Thanksgiving and Christmas Eve

Job Type: Full-time

Pay: From $44,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application Question(s):

• This position pays an hourly wage of $21.60. Please confirm this meets your salary expectations.

Work Location: In person