Now Hiring - Watts Water Technologies - Account Manager Assistant in Escondido, CA

Account Manager Assistant

Sentinel Hydrosolutions LLC is a customer service-based company focused on protecting homes from catastrophic water damage. We strive to provide high quality service and meaningful communication to all our customers. Our company is team oriented and growing rapidly. We are looking for a hardworking person who enjoys a fast-paced but fun environment. If you are looking for a job that offers you a fresh environment, plenty of teamwork, friendships that often go beyond the office, and a sense of purpose, please come check out our business!

The account manager's job is a full-time position. The main responsibilities of the job are (a) to support the sales team members through their daily work, and (b) lighten the load through clerical organizing.

• Overall support of the sales team by assisting with a variety of jobs such as updating and creating customer files, creating FedEx shipping labels, saving documents and pictures on our server, and sending follow up emails to clients
• Returning messages/taking messages
• Working in a CRM database, navigating computers, emails, servers
• Working in various programs such as CRM, Word, Excel, Office 365, Microsoft Teams

• Knowledge of CRM databases
• Excel
• Word
• Office 365
• Microsoft Teams

• Delegating tasks
• Team comradery
• Positive customer service
• Ability to interact with scanners, computers
• Coordinating with multiple team members
• Strong customer services skills; good verbal and written communication skills

• AA is a strong plus but not required
• Experience in sales and customer service preferred
• Familiarity with computers, phones, and Microsoft Office Suite

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.