Now Hiring - Censeo Consulting Group - Junior Change Management Consultant - NIH in Washington, DC

Change Management Specialist - NIH

The Company:

Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions.

At Censeo, our award-winning culture means you’ll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects.

The Position:

We are looking for eager, driven candidates with experience in people management, communication, facilitation, problem-solving, and analysis to guide our teams in developing impactful solutions for the National Institutes of Health (NIH). This work support the National Institute of Environmental Health Sciences (NIEHS) in the enhancement of their project management of research programs. In this role, the Change Management Consultant will assist in the rollout of a cloud-based project management software and ensure successful implementation of new organizational processes. Some responsibilities include:

• Aspects of Change Management for the application roll-out and the people side of change associated with a new project management culture for the organization.
• Training curriculum design and development and evaluation of the training materials.
• Basic understanding of graphic design and data visualization to assist in the development of materials needed by the Change Management team.
• Support the implementation of the new project management processes associated with the application.

Training Support

• Perform a needs assessment for software training relative to identified stakeholder groups.
• Develop and review training materials, including, but not limited to, role-based user guides and reference sheets and FAQs.
• Evaluate the user interface to identify usability issues and needed inline help features, e.g., tooltip text.
• Conduct training evaluations and advise the COR of needed improvements.

Engagement and Communication

• Develop communication plans, including target messages, and stakeholder engagement strategies.
• Develop and refine a communication strategy, prioritizing the people side of change, while accounting for mission and timeframes.
• Develop targeted e-mail communications to staff, implementation plans and calendars; conduct communication reviews and evaluations.
• Identify strategy-based metrics and define an approach to capture and report these metrics.
• Provide expertise, knowledge, and guidance on organizational Change Management best practices across the impacted stakeholders.

Presentation Support

• Develop presentation outlines, templates, and innovative graphic presentation materials, e.g., PowerPoint slide decks.
• Assist in the design of communications and visualizations tailored to specific stakeholder groups.
• Maintain a calendar of upcoming presentations.

The Ideal Candidate:

At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo’s client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team’s innovation, creative problem solving, and collaboration. We believe a successful Change Management Consultant will have:

• Bachelor's degree in a relevant area
• MA/MS preferred
• 3+ years of relevant experience
• Experience with Change Management principles, practice, and tools.
• Experience with business process improvement methodologies.
• Experience with instructional design, training management, and facilitation.
• Knowledge of SharePoint, Visio, Microsoft 365 (M365) applications, especially Excel and PowerPoint.
• Experience in the design, development of visualizations related to Change Management.
• Experience working a consulting/professional services, client facing role, preferably in the public sector supporting federal clients.
• Understanding of the requirements, environmental factors, organizations, activities, constraints, risks, and motivations impacting federal clients.
• Strong creative problem-solving, analytical, and quantitative skills
• Exceptional oral and written communication skills.

The Location:

Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights.

The Fine Print:

• Expected travel 0-10%; may increase based on business needs
• This is an exempt, full-time position
• Essential Physical Functions
  • Sitting: Particularly for sustained periods of time
  • Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another

Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at [please apply online] Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.

Join Our Award-Winning Culture!

Our passion wins awards. But don’t just take it from us…

• 2023 Vault #9 Best Consulting Firm for Work/Life Balance
• 2023 Vault #23 Best Consulting Firm for Overall Diversity
• 2023 Management Consulted #3 Best Boutique Firms in Washington DC
• 2022 Vault #41 Best Overall Consulting Firm to Work For
• 2020 Vault #21 Best Boutique Consulting Firm
• 2019 Ivy Exec #7 Best Boutique Consulting Firm
• 2018 Consulting Magazine Best Small Firms to Work For
• 2017 Vault #12 Best Boutique Consulting Firm
• 2016 Forbes Best Management Consulting Firms in America
• 2015 Washington Business Journal’s Philanthropy

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