Now Hiring - Red Dog’s Roofing - Inside Sales Consultant / Call Center Representative - Growing Company! in Fitchburg, MA

Full description of the position

Be an important part of a growing company!

Your career starts here, because your overall success is important to us!

Apply your customer service or sales experience, along with your great attitude, and we will provide the training for you to be successful!

Receive expert training and mentorship to grow personally and professionally.

Be heard, contribute ideas, and collaborate with your team to be a part of growing a great company, and positive culture.

Help people in your community, by helping them protect their homes.

If these goals are important to you, apply today to join our team at Red Dog’s Roofing!

Benefits & Perks

• Paid time off
• Paid company holidays
• Insurance Benefits (Medical, Dental, Vison)
• Advancement Opportunities-We want to see you grow & excel!
• Mentorship
• Essential industry

Overview

Join our call center team, and provide a great first impression to our customers by being their initial point of contact.

Help people by getting them started on the first steps in the home improvement process, assisting people to protect their homes and families.

You will be responsible for answering phone calls, completing outbound phone calls, scheduling appointments, entering data in our CRM software, assisting customers with questions and concerns, completing customer surveys, reaching out to undiscovered customers (cold calling), and other administrative tasks.

Our team is currently seeking someone motivated to learn, and excel for our Call Center position. Prior sales or customer service experience is nice, and a sales mindset even better.

Requirements

• Strong communication skills
• This individual must be honest, trustworthy, enthusiastic, and a great team player!
• Must have a positive attitude and a desire to work hard and exceed expectations.
• Must successfully complete a background check

Preferred but not required

• Customer service or phone center experience
• Scheduling and appointment setting experience
• CRM software or other database software experience

Qualifications

• The right candidate must work well in a fast paced environment, and remain organized. This individual must have a positive attitude and be a team player. Having great written and verbal communication skills with the ability to create a positive experience for customers is required.

Job Type: Full Time

Hourly Compensation: $17-18/Hour based on experience

Insurance Eligible after 90 days: Health, Vision, Dental

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• No experience needed
• Under 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person