Now Hiring - Great Western Flooring Co, Inc. - Flooring Design & Sales Consultant in Saint Charles, IL

Full description of the position

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain presentable condition of store and self
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Conduct in-home measurements, compose estimates and process purchases
• Cross sell products
• Team up with co-workers to ensure proper customer service

• Build productive trust relationships with customers
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

• Use of personal vehicle required along with a current and valid drivers license

Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quot
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school degree; BS degree would be a plus.
• Ability to efficiently and effectively work with computer software (Google Gmail Suite, RFMS following training, Microsoft Excel basic knowledge, etc.). AutoCad, Revit, SketchUp all a plus.

Benefit Conditions:

• Waiting period may apply

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Work Includes

• Weekends

Paid Training:

• Yes

Pay frequency:

• Every other week

Management:

• Store Manager

Employees working per shift:

• 5 or fewer

Typical end time:

• 5PM

Typical start time:

• 9AM

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $36,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Experience:

• Flooring: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person