Now Hiring - Personal Lines Account Manager in Claremont, NH

Personal Lines Account Manager

The Insurance Center has a position for a Personal Lines Account Manager. TIC is an energetic and dynamic full-service independent insurance agency serving customers throughout New England and nationwide. Our growing agency provides a one-stop service for all insurance needs while bringing a unique mixture of local knowledge and industry expertise combined with the depth and resources of a nationally licensed insurance agency. The Insurance Center offers a wide array of personal insurance and commercial insurance. Additional specialties include life insurance, employee benefits, surety bond solutions, and much more.

The Personal Lines Account Manager will provide a high level of sales support to the Producer and customer service to clients. The position requires a significant degree of independent judgment and discretion in order to meet those service levels. The Account Manager will assist in the production of new and renewal accounts in keeping with Agency and individual Producer goals and provide field service in support of Producer activities.

They will be responsible for assisting clients with service needs and making changes to existing accounts. The Account Manager will work with the Producer to design and recommend proper insurance and risk management programs to Agency clients.

Essential Duties and Responsibilities:

• Work directly with clients. Review and Process renewals; update all necessary items in management system and send to client as needed
• Maintain records according to Agency standards, ensure that procedures are properly followed, and that information is properly document and readily accessible.
• Work directly with Producers to provide necessary client documents, checklists, and proposals
• Use support tools (electronic tasks and expiration/renewal reports) to maintain an organized and effective workstation

Minimum Qualifications and Experience:

• 1 to 3 years experiences as a Personal Lines P&C Account Manager or similar is preferred
• Possess or able to obtain Property and Casualty Insurance License within 6 months of employment. TIC will assist in scheduling courses and cover the application and licensing fees along with covering the cost for bi-annual license renewals.
• Proficiency in TAM is preferred

Work Location: Claremont / Newport NH Account Manager

The Insurance Center is a leading provider of innovative and value-enhancing bulk cooking oil management services to the food service industry. The Insurance Center founder and CEO, Adam F. The Insurance Center provides this expertise in support of the following industry leading services:

• Uniquely high-quality customer service
• Professional and timely support for our customers’ needs – 24/7 support via courteous and professional phone calls
• Complete information sharing and control over the customer experience
• Industry leading technology and online ordering capabilities
• Ability to service a wide range of businesses in all aspects of oil management

Job Requirements:

• Minimum 2 years previous customer service experience in the food service industry, bulk cooking oil is preferred but not required
• Previous experience in an oil based paint or sprayer experience is preferred but not required
• Ability to build rapport with customers and provide consistent service with strong focus on quality, quality, and customer satisfaction
• Must be able to work a flexible schedule including weekends, nights, and holidays to include weekends during busy times of the year
• Outstanding written and verbal communication skills with the ability to clearly explain products, services, and pricing to different audiences including basic math and figures involving common units such as feet and inches
• Ability to listen, talk, and understand instructions for equipment operation and procedures for routine maintenance on equipment as applicable to the business or product being serviced
• Maintain regular communication with co-workers through email or other appropriate mediums in order to provide an efficient account management process
• Maintain a clean work environment at all times by adhering to company policies and procedures; following company policies and procedures; reporting non-conformity to supervisors; following established procedures for processing paperwork when making purchases; following scheduled maintenance on specified items; following service procedures when performing maintenance on equipment; performing other duties as assigned

Benefits:
·Competitive salary based on experience
·Employer sponsored medical insurance coverage for full time employees
·Dental insurance coverage for full time employees
·Vision insurance coverage for full time employees

Job Types: Full-time, Permanent

Pay: $45,552.54 - $59,041.77 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Claremont, NH 03743: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Insurance Producer License (Required)
• Life Insurance License (Preferred)

Work Location: In person