Now Hiring - American Automobile Association (AAA) - Insurance Branch Agent in Plattsburgh, NY

Full description of the position

AAA is seeking an ambitious Insurance Branch Agent to join our retail insurance team in Plattsburgh NY! This position is responsible for meeting or exceeding the branch sales goals for insurance policy and client count, number of policies per client and retention while providing outstanding service to new and existing clients. Must be able to manage a disciplined pipeline of opportunities that are provided to them in a timely manner while balancing service expectations of existing insurance customers. The position also requires a resilient individual that is not afraid to generate their own opportunities by engaging with visiting AAA members, internal peers, and outside centers of influence. Must be a person that is able to present solutions to challenges they may face rather than depending on others to fix the problem.

AAA is a non-profit member centric organization that prides itself on providing valuable services to our members and community.

To The Qualified Candidate, We Offer

· A competitive base rate between $17 to $20/hour plus incentives, commissions, and bonuses

· Company paid pre-licensing education

· Company paid continuing education and professional insurance designations

· 2 weeks of Paid Time Off accrued during the first year of employment

· Paid Holidays

· 401(k) plan with employer match

· Health & Life Insurance Benefits

· Tuition reimbursement

· Complimentary AAA Plus Membership (inclusive of product & service discounts)

· and so much more!

The Primary Duties Are

• Provides advanced technical and product information in response to customer questions and/or problems in accordance with agency policies and procedures
• Sales Educate and actively sell relevant insurance products and services during all appropriate interactions

· Receive phone calls from clients regarding coverage, claims, billing or administrative issues, and work relentlessly to resolve those requests.

· Keep records of all customer interactions and transactions, documenting details of conversations, as well as actions taken

• Prospect and generate referrals
• Sell and promote AAA membership and other Club products and services
• Responsible for effectively closing sales and meeting overall monthly and annual scorecard goals
• Effectively utilize Insurance and AAA systems, following established policies and guidelines to manage and respond to inquiries and issues
• Serve as a liaison with the insurance carrier(s) to ensure timely underwriting of policies and maintain current knowledge of the insurance carriers underwriting guidelines
• Participate in training and testing programs as required
• Follow required processes and workflow on every interaction
• Assist with other projects and duties as assigned

Qualifications

· Must have an entrepreneurial spirit and be relentless in your professional growth.

· High school diploma or equivalent; Associate’s degree preferred.

· Must be able to obtain a Property & Casualty insurance license within 6 months of hire.

· Must pass a professional background check

· Familiarity with and follow agency E&O guidelines, follow agency policies, and procedures.

· Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Teams

· Ability to work in a fast-paced, demanding and often intense environment, which operates on strict deadlines to conduct business.

Advantages To Working With AAA

For over a century, AAA has built a reputation for being one of America’s pre-eminent member services organizations. AAA Insurance stands firmly on this foundation and has been safeguarding the livelihoods of members since 1914; 100 years of excellence. Though the cars, families and lifestyles have changed greatly over the decades, our commitment to protecting our members has remained constant. A challenging and stimulating career that provides growth and development

· An outstanding portfolio of products. We work with some of the top Insurance carriers in the country like CSAA, Travelers, Hanover, NYCM…

If you have the qualities and skills described, apply today to become a part of our growing team!

At AAA Northway, we’ve been driven to provide our members with superior roadside assistance, personal service, and peace of mind. This same commitment to a life well-lived has earned AAA Northway the reputation as a great place to work by the Albany Times Union 6 years in a row!! Come to a place where your ideas are respected and valued. And, perhaps most important of all, they get to make a difference every day.

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Insurance Sales: 1 year (Preferred)

License/Certification:

• P&C License (Preferred)

Work Location: In person