Now Hiring - FormWood Industries Inc. - Inside Sales in Jeffersonville, IN

Full-Time

Description

Formwood Industries is looking for an enthusiastic individual to immediately fill an entrylevel,
customer service position.

Job Responsibilities

• Answering incoming customer calls regarding order tracking, stock levels, quote,
  order entry, or general information questions
• Update customer information in the customer service database after each call
• Become fully competent with our quoting and order entry systems
• Support the outside sales team with information and/or quotes so they can
  effectively communicate with our customers
• Provide accurate information for the custom sheets and panels for the production
  team

In order to be successful, the candidate must be able to:

• Have excellent verbal and written communication skills
• Maintain a high level of professionalism with customers and work to make each phone conversation a positive experience
• Must have high levels of integrity, especially when communicating with our
  customers
• Proficiency with Microsoft Excel and a willingness to learn new systems
• Must be able to work successfully as an individual and as part of a team
• Work with our internal teams to continuously improve processes
• General math skills
• Must be able to dependable to work an eight hour shift, five days a week

FormWood will provide on the job training to familiarize the successful candidate in our processes in the office and on the production floor. Refresher training will also be available to put you in the best position to be successful.

A High School Diploma/GED is required, although an Associates Degree (or higher) in a
business related field is preferred

Pay is based on experience. Health benefits, 401K, paid vacation and PTO is offered.

Job Type: Full-time, M-F 8:00 5:00