Now Hiring - Telecommunications Rural Market Manager - Southern, Illinois in Saint Louis, MO

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Job Responsibilities:

• Support the team in their development, training, mentoring, and tactical execution, driving leadership behaviors that will lead to earning a place in our customer’s hearts and store employee success
• Set SMRA teams up for success through personalized performance plans and conversations. Including accurate forecasting, strategic planning, defined processes, and ensuring resources are available to meet goals.
• Complete observations of interactions with customers, including feedback, to be used in development, training, and coaching conversations as appropriate
• Travel frequently to conduct market visits and operational audits within supported SMRA to: Ensure all store locations are open per the business plan, meet and/or exceed defined, monthly success measurements, company requirements and operational standards, and complete assigned training on time, and fully.
• Travel frequently to conduct market visits and operational audits within supported SMRA to: Oversee Retail Store Managers in ensuring store employees’ work-related needs, a positive team environment, appropriate staffing levels, scheduling, maintained labor controls, marketing, loss prevention and all other store functions are met.
• Travel frequently to conduct market visits and operational audits within supported SMRA to: Ensure Retail Store Managers and Rural Indirect Managers continue to support operational excellence by observing store functions, monitoring sales and inventory and implementing exciting new store programs and initiatives.
• Support Rural Indirect Managers in onboarding, training, and driving performance.
• Seek and/or prospect (through various forms) to hire new employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and the latest and greatest technology
• Strengthening relationships, building, and influencing through communication and cross-coordination with Retail and HQ organizations, Engineering, Marketing, Customer Care and Human Resources.
• Education:
• High School Diploma/GED (Required)
• Bachelor's Degree (Preferred)
• Work Experience:
• 2 - 4 years sales and operational experience
• 2 - 4 years people management experience
• 1 - 3 years T-Mobile multi-unit management experience
• 2+ years Wireless Retail Experience
• 1+ years Project Management
• Knowledge, Skills and Abilities:
• Building Relationships (Required)
• Change Management (Required)
• Communication (Required)
• Detailed Organization (Required)
• Coaching (Required)
• Leadership (Required)
• Problem Solving (Required)
• Strategic Thinking (Required)
• Partnership Development (Required)
• Operations Training (Required)
• Microsoft Office (Required)
• Data Analysis (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! [please apply online]
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [please apply online] or calling 1-844-[please apply online]. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.