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Now Hiring - Lumafield - Solutions Engineer in Boston, MA

Solutions Engineer in Boston, MA

Lumafield
Base Salary $82K - $115K
Total Comp: NA
Quick Apply Save
Qualifications Years In Sales
Industry: Manufacturing

Benefits:

yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Machinery Manufacturing
To Whom Manufacturing

Location:

Boston, MA
4.7

Full description of the position

About Lumafield:

Founded in 2019, Lumafield has developed the world's first accessible X-Ray CT scanner for engineers. Our easy-to-use scanner and cloud-based software give engineers the ability to see their work clearly, inside and out, at an extremely affordable price.

Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries.

We are an impact driven company obsessed with providing the best value to our customers keeping their needs at the center of our evolution. Our team today includes world-class researchers and industrial designers, PhDs, creators, founders of successful startups, and zero egos. We are backed by top venture capital funds like Kleiner Perkins, Lux Capital, DCVC, Spark Capital, and others.

The company is headquartered in Cambridge, MA and has an office in San Francisco, CA.

About the role:

Lumafield is looking for a driven Solutions to join our newly formed Solutions Engineering team. In this role you will work very closely with a wide range of customers to best understand and support their technical needs during the pre-sale, onboarding,training , and post-sale processes. You will become power users of Lumafield products and partner with Engineering, R&D and Product to drive our customer’s success and drive adoption of CT.

The Role:

  • Become a trusted technical advisor by establishing relationships, actively listening and communicating with customers to accomplish their goals.
  • Become an expert on our products and apply our products wherever possible to meet customer objectives across the entire Customer Life Cycle (pre-sales, onboarding, post-sales)
  • Manage customer performance and drive CT adoption through trainings, metrics and customer check-ins
  • Work closely with Engineering, R&D, and Product teams to scope, prototype and develop new solutions or automations where required
  • Work on projects related to pre-sales, account management, customer support, product training, trade shows, and marketing
  • Manage expectations and engagement scope to ensure a clear understanding of technological capabilities and limitations
  • Create a lasting impact on transforming quality manufacturing operations as well as making critical industries safer and more sustainable.

About You:

  • A degree in Mechanical Engineering, Industrial Engineering, Metallurgical Engineering, Plastics Engineering or related engineering field
  • 2+ years of experience working in an Application/Sales Engineering, Customer Success Engineer, Technical Account Management, or other customer-facing technical roles.
  • Demonstrated interpersonal and communication skills (technical negotiations, formal presentations, etc.)
  • Ability to work cross-collaboratively and work closely with Sales, Marketing, Engineering, etc.
  • Familiarity with mechanical hardware and basic software/firmware
  • Can-do attitude with a strong desire and willingness to help customers reach their goals with creative solutions
  • Comfortability in a fast-paced, ever changing environment
  • Understanding of Engineering principles and processes

Bonus Points:

  • Experience with Computed Tomography (CT), Hubspot, Onshape, and Adaptability
Lumafield offers both competitive cash and equity compensation, as well as a health & wellness stipend, 401k, parental leave, flexible PTO, commuter benefits, company wide events and more!

Lumafield is committed to building a team that represents a variety of backgrounds, perspectives, and skills, because the more inclusive we are, the better our work will be. Do you feel like your skills don’t meet every single requirement listed? We encourage you to apply anyway – If you’re excited about our technology, the opportunity, and are eager to learn more we’d love to hear from you!

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability, genetic information or veteran status.

Reach out if you want to be a part of what we are building.
Lumafield
Company Size
51 to 200 Employees
Founded
2019
They Sell
Machinery Manufacturing
To Whom
Manufacturing
Website
www.lumafield.com
Revenue
Unknown / Non-Applicable

Lumafield is currently hiring for 1 sales position
Lumafield has openings in: MA
The average salary at Lumafield is:

1 Yes (amount not posted)

Lumafield
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Lumafield

Lumafield is currently hiring for 1 sales position
Lumafield has openings in: MA
The average salary at Lumafield is:

1 Yes (amount not posted)