Now Hiring - Dawn Homes Management - Property Manager in Albany, NY

Full description of the position

Description:Job Summary
The Property Manager performs responsibilities related to property oversight and daily operations for an apartment community with approximately 250 units. This includes managing apartment rentals, move-ins, and lease renewals at the apartment property as well as ensuring the property’s financial, operating, and resident service goals are met.
Responsibilities Include: (but are not limited to)

• Leasing:

o Advanced knowledge of Leasing Practices
o Thorough knowledge of Fair Housing Act
o Advanced Knowledge of Lease Terms and Landlord/Tenant Law

• Advanced Knowledge of Eviction & Collection Processes

• Resident Retention:

o Takes the lead by taking on a proactive approach to customer service and resolving resident complaints
o Acts as a liaison between residents and maintenance staff to ensure maintenance requests are corrected in a timely and professional manner

• Revenue Management:

o Manages the collection of monthly rents and other income
o Monitors delinquency and takes remedial steps to collect through communication and actions
o Understanding of economic impacts of days vacant and turnover
o Understanding of revenue growth through market rent, renewal rent, concessions, upsells, ancillary income
o Understanding of Credit Risk based on applicant qualifying guidelines
o Ability to manage delinquency through outreach effort
o Ability to complete weekly/monthly reports and knowledge of how the information collected is applied when making business decisions

• Marketing:

o Oversees all marketing efforts, monitoring traffic, and pursuing resident leads and opportunities
o Qualifies prospective residents and secures appointments
o Meets prospects and shows apartments in an enthusiastic manner, emphasizing selling points, and creating a sense of urgency

• Leadership:

o Proactively trains, motivates, and supervises all site staff to achieve operational goals
o Demonstrates an advanced ability related to Performance Management; including, but not limited to: celebrating successes, providing corrective action to performance opportunities, holding staff accountable, and communicating goals and deadlines to the team
o Thorough knowledge and the ability to effectively communicate and uphold the policies and procedures of the Company

• Capital Improvement Projects:

o Oversees projects by keeping residents updated and inform and works closely with Maintenance Supervisor

• Property Oversight:

o Regularly inspects the apartment buildings, grounds, and vacant units
o Coordinates with maintenance staff and contractors and vendors to complete repairs
o Completes reports that includes property information such as traffic, occupancy, work orders, vacancy days, capital improvement, property walk through/inspections

• Other duties as assigned

Required Skills and Experience

• Minimum of three (3) years of supervisory experience
• Minimum of four (4) years property management experience or equivalent
• Strong salesmanship skills
• Excellent interpersonal skills and the ability to negotiate, listen and manage prospect/resident relations
• Excellent organizational, planning and multitasking skills
• Advanced knowledge of Microsoft Word, Excel, and Outlook
• Ability to be at work regularly and on time

Requirements:Must have valid driver’s license & clean driving record
Reliable transportation required
Ability to work weekends or extended hours as required
Other Preferred Skills & Qualifications including but not limited to

• Property Management Software Experience (Timberline, Yardi, Real Page etc.)

Physical Requirements

• Extensive computer and phone work
• Frequent standing, walking and bending, in addition to periods of extensive sitting
• Walking and climbing stairs

Job Type: Full-time

Pay: $43,000.00 - $53,000.00 per year