Now Hiring - Henrich Electronics Inc. - Professional Services Applications Engineer in Willowbrook, IL

Full description of the position

Product Applications Engineer

Henrich--Your trusted partner for Industrial Ethernet Solutions
Founded in Storrs, CT., USA, Henrich Corporation has been helping customers across the globe to manage their industrial automation systems with rugged and secured Ethernet Networking Products in various industries, such as power utilities, transportation, oil and gas, factory automation, remote monitoring, etc. Working with world-leading suppliers, Henrich's team focuses on designing, engineering, manufacturing and marketing a full range of customer-specific products and services. Always keeping up with the technology trend changes, we ensure that you are working with a trusted partner and one-stop shop for all your needs in industrial Ethernet products and services.

Job Description

As a Henrich Electronics Corporation Product Application Engineer, you will be part of a team that designs-in and supports Henrich Electronics Corporation portfolio of connectivity products in the world’s leading cloud service providers, server and network OEMs. In this role, you will need to provide technical guidance to customers to overcome design challenges, generate collateral for existing and new products, and drive innovation by providing insightful feedback to other internal teams to continuously improve products and processes. There are opportunities to support key customers directly, and on a global basis.

Key Requirements -

Pre-sales: Understand customers’ applications and then provide the related technical support using our products; 2), Visit customers with technical support before the sales; 3) Working with the customers on site when our products are being tested in customer’s facility. 4), Provide data sheet, application stores, new product design ideas, market feedbacks, etc.

Basic Qualifications

• Strong academic and technical background in electrical engineering. At minimum, a Bachelor’s in EE is required, Master’s is preferred.
• Minimum of 3 years’ experience working with Cloud service providers, server, or network OEM customers to design in complex SoC/silicon products for Server, Storage, and/or Networking applications.
• Entrepreneurial, open-mind behavior and can-do attitude. Think and act with the customer in mind!

Required Experience

• Ethernet layer 2 and layer 3 configuration experiences.
• Minimum of 2 years of Network design experience
• Minimum of 3 years of industrial electronics application experience.
• A strong background in high-speed board design techniques, and understanding of Data Center systems like Servers, JBOGs/JBODs, Networking switches/routers/interconnects etc.
• Technical writing skills to generate clear, precise documentation including datasheets, application notes, and similar guides for internal and customer-facing audiences.

Preferred Experience

• Development/support Ethernet Switch products or IoT systems.
• On site networking design and problem solving experience with switches or routers.
• Minimum of 3 years of Customer application project experiences.
• Able to travel to various customer site for application related projects.

Job Types: Full-time, Part-time

Pay: $45,000.00 - $132,524.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Willowbrook, IL 60527: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Application support: 3 years (Required)
• Computer networking: 3 years (Required)

License/Certification:

• CCIE (Preferred)

Work Location: In person