Now Hiring - Insurance Agency - ACCOUNT MANAGER COMMERCIAL: FORESTRY/AGRICULTURE & CONSTRUCTION in Palatka, FL

Full description of the position

Community is important to us at BHF. So much so that we view our team members as family and are deeply committed to our local economy’s growth and sustainability. We are looking for team members that will continue to build our internal community and are excited to help our clients and their employees grow.

Our team members are our biggest asset. As part of the BHF team, you will receive several benefits and opportunities such as Paid Time Off, Holiday Pay, Team Lunches, Volunteer/Community Hours and a Bonus Opportunity!

Commercial Client Specialist– FULL TIME

Desired Outcome of Role:

· To serve, retain and cross sell into small and mid-market accounts of the firm in alignment with our client experience standards and firm wide procedures.

Qualities and Characteristics Necessary:

· Energetic and thrives in a fast-paced seasonal environment such as open enrollments

· Enjoys using automation and technology to enhance the client experience and internal efficiencies

· Thrives working and collaborating with a team both internally and with client’s teams.

· FL 4-40 License is required, 2-20 Preferred

· Experience in Safety, Loss Control and Alternative Risk Financing is a plus

Duties and Responsibilities:

· Service, lead and manage accounts

• Renewal Process Management

• Claims Intake and Follow Up

• Process renewal and change requests

• Prepare renewal on an annual basis, offering recommendations to clients based on analysis of client’s insurance needs

• Assists clients with reporting claims

• Ensure that the agency goal of 95% retention is met. Proactively retaining accounts; following up on cancellations and Broker of Record letters, according to our firm’s procedures and standards

Account Rounding:

• Actively solicit and processes additional types of coverage for all accounts and growing the book of business

Teamwork:

• Be a part of our BHF community by always being courteous and build effective relationships with clients, co-workers, carriers and other business contacts

• Share knowledge and skills with others including professional development opportunities

• Keep up to date and current with knowledge regarding industry information, new product information, legislation, coverage’s and technology.

Performance Standards:

• Adherence to the firm’s procedures and guidelines

• 95% retention rate of existing accounts

• Responsive to client, carrier and management requests

• Effective team player to both the department and the firm as a whole

• Continuous effort to improve knowledge and performance

Job Types: Full-time, Part-time

Pay: From $35,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday

Work Location: Multiple Locations