Now Hiring - Myriad Genetics - Mental Health Inside Sales Manager - Biotech - On-site / Mason, Ohio Office in Cincinnati, OH

Myriad Genetics, Inc. is a leading personalized medicine company dedicated to being a trusted advisor transforming patient lives worldwide with pioneering molecular diagnostics. Myriad discovers and commercializes molecular tests for the purposes of determining disease risk, diagnosis, prognosis, progression, pharmacogenomics, and guiding treatment decisions.

Myriad Mental Health provides informatics-based precision medicine and treatment decision support to healthcare providers for behavioral health. GeneSight® is a pharmacogenomic test which analyzes clinically important genetic variations in DNA and how these variations and patient genes may affect medication outcomes. Results can inform healthcare providers about how the patient may break down or respond to certain medications commonly prescribed to treat depression, anxiety, and other psychiatric conditions.

The Mental Health Inside Sales team actively expands the business and provides support to the business. The Mental Health Inside Sales Manager will manage daily Inside Sales functions, continue to evolve the existing lead communication plan and workflow, train and onboard new team members. Here you will have the chance to build a career and further define our culture of putting patients and people first.

RESPONSIBILITIES

• Manage the day-to-day activities of the existing Inside Sales Representatives, including lead qualification, task management, and healthcare provider on-boarding based on Customer Segmentation.
• Provide new hire ISR training and upkeep of training materials
• Provide and facilitate continuous product training on GeneSight
• Mentor Inside Sales Representatives and encourage paths for career development
• Develop processes to increase lead to order conversion
• Source new opportunities through company programs utilizing outbound cold calls and emails
• Maintain and update Inside Sales talk tracks and scripting
• Develop and maintain relationships with field sales team and management
• Partner with the Salesforce team to build out Inside Sales lead management and best practices, as well as enhance existing lead process
• Work with Sales Ops and D&A Teams to define performance metrics and implement dashboards
Collaborate with multiple stakeholders in Marketing, Sales, Customer Service, Commercial Operations and CRM to improve processes and drive volume and revenue

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QUALIFICATIONS

• Bachelor’s Degree of Science or Arts preferred
• 3+ years of progressive sales experience with a track record of sales success, including quota achievement and exceeding sales goals
• 1+ year of experience as an inside sales lead, supervisor, manager, or similar supervisory experience
• Experience as a sales trainer, coach, or mentor preferred
• Experience in biotech, pharmaceuticals, medical device, or healthcare preferred
• Proven track record of delivering sales results and customer satisfaction
• Success managing multiple priorities and deadlines through cross-functional teams
• Exceptional verbal and written skills
• Agile and able to adapt to rapidly changing external circumstances or internal needs
Awareness of HIPAA guidelines and ability to operate in a complex healthcare environment

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We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.