Now Hiring - 88 Tactical - Arts Entertainment And Recreation Membership Account Representative in Omaha, NE

• Serves as the main point of contact for current members from acquisition throughout membership period assisting with membership needs


• Actively reaching out to engage members to drive usage and develop relationships with potential and current members


• Responsible for completing regular satisfaction follow-ups with accounts throughout the sales cycle and membership period


• Book reservations for shooting lanes, classes or the restaurant as needed


• Address customer service concerns promptly to maintain positive experience and healthy account portfolio


• Relay issues to membership managers when needed


• Know the onboarding process and utilize Bizzflo POS system to accept payments and track accounts


• Performs assigned tasks for special events pertaining to corporate accounts


• Work in unison with Event Coordinator meeting expectations and customer event goals


• Relay future leads and referrals for corporate membership department


• Coordinate any future client tour requests and have ability to showcase facility if needed


• Knowledgeable on membership level offerings and be an expert source on membership benefits


• Assist in maintaining membership benefits, promotions, and incentives


• Suggest ways to improve sales (e.g., planning marketing activities)


• Know and comply with Employee Handbook guidelines and department specific policies


• Input and track account data and activity in CRM. (Highrise)


• Works with Corporate membership manager on past due accounts


• Assist team members in achieving department goals and contribute to overall growth of 88 Tactical

88 Tactical has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the team member's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors, managers, or directors when required. This document does not represent a contract of employment, and 88 Tactical reserves the right to change this job description and/or assign tasks for the team member to perform, as 88 Tactical may deem appropriate.

Equal Opportunity Employer
88 Tactical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.