Sales Support Specialist

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A key role in assisting the sales team, the Sales Support Specialist prepares sales proposals for Automation & Electrification Solutions, Process Automation Energy Industries (PAEN) in Cleveland, Ohio. You will be responsible for improving the sales organization’s selling efficiency by focusing on lower-tier accounts (mainly virtual), growing the Salesforce (CRM) opportunity funnel, qualifying leads and providing them to account managers via Salesforce, along with a high level background/profile of the client and opportunity. The Sales Support Specialist is an entry level role for candidates who want to progress into field sales. You will directly working with Account Managers and Customers under the direction of the Regional Sales Manager.

This position reports to

Vice President of Sales, Energy Industries

Your responsibilities

• Targets tier 2 and 3 accounts in the assigned region through virtual means (Email, Phone, Video Meetings) to engage and promote ABB to customers that do not receive regular face to face visits
• In collaboration with the Service Sales Manager and/or Service Manager implements Service sales strategy
• Penetrates IB (Installed Base), promotes various upgrade, retrofit and value add solutions to the benefit of the customer and ABB
• Identify and qualify sales opportunities that can be either handed off to Account Managers or in some cases developed and closed without hand off
• Supports the regional sales organization by making initial contact with customer leads and qualifying them (determine interest and scope, as well as identify funding and delivery timeline)
• Assist sales team with the order booking process to decrease time and effort to book. This could include purchase order review and alignment, navigating internal processes, confirming completion and closing the opportunity in Salesforce
• Special projects may be assigned to further improve selling efficiency and to provide learning opportunities. Special assignments may include (but are not limited to) marketing, sales operations, business development (that is Cyber Security) and lead management

Your background

• Bachelor’s degree in Engineering, business administration or related field and minimum 2 years experience or more within industrial market is desirable but not required
• Exceptional communication, technical learning aptitude, and organization/planning skills
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Wellbeing program
• Healthcare plan

More about us

ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website [please apply online] Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: [please apply online] [please apply online] As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-[please apply online]. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-[please apply online] or by sending an email to [please apply online]. Resumes and applications will not be accepted in this manner. #LI-Hybrid