Now Hiring - Front Desk Sales Associate in Decatur, GA

Burn Sales Ambassador Job Description
JOB DESCRIPTION

The Front Desk Sales Associate (Burn Ambassador) plays a very integral and critical role at Burn Boot Camp. The Burn Ambassador is the first person our members see when they walk in the door and provide our client’s first impression.
They are responsible for working with the team to maximize the client experience and facilitating day-to-day activities. They also work with the team to maximize category sales and the growth of our member base. There is a strong focus on running the “front of house” operations and fostering the growth of the community in the gym.

ROLES AND RESPONSIBILITIES
- Provide the full welcome experience with each client, including a greeting, tour of the facility, introduction to the trainer, Mindbody enrollment, waivers signed and returned, and proper supporting documents given to the client.

- Facilitate day-to-day processes related to trial clients, focus meetings, contract sales, Mindbody tasks, retail transactions, closing journal, trial tracker, organize client drop zone and towels.

- Provide general retail maintenance to keep the retail center stocked, clean, and approachable

- Have weekly touchpoints with the Member Experience Manager to align on current focuses, provide any feedback from clients while assisting them in the moment.

- Attend a minimum of one community event per quarter and participate in all philanthropic events.

- Assist in promoting gym focuses with multiple category sales, challenges, and community events.

- Provide cleaning as instructed in the Open/Close Checklist to ensure the facility is properly maintained.

- Promptly report facility needs to the Key Burn Ambassador, i.e. office supplies, cleaning supplies, etc.

- Responsible for overseeing Mindbody memberships, answering the location phone, responding to location emails, client trial follow-up, membership sales, and making social media posts before, during, and after camps.

QUALIFICATIONS

- Must be a high producer in autonomous working situations and a self-motivator.
- Able to easily learn and navigate software systems and maintain records.
- Excellent communication and customer service skills.
- Ability to multi-task and stay organized.
- Positive, motivating, and effective interpersonal communication skills.
- High level of attention to detail and follow-through.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Decatur, GA 30030: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person