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Now Hiring - Hoffman & Hoffman - Manufacturing Inside Sales Administrative Support in Greensboro, NC

Manufacturing Inside Sales Administrative Support in Greensboro, NC

Hoffman & Hoffman
Base Salary Yes (amount not posted)
Total Comp: NA
Quick Apply Save
Qualifications Years In Sales
Industry: Manufacturing

Benefits:

yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Machinery Manufacturing
To Whom Manufacturing

Location:

Greensboro, NC
4.1

Full description of the position

Job Title: Inside Sale Administrative Support

Company: Heat Transfer Sales

FLSA Status: Full Time, Non-Exempt, eligible for overtime

Reports to: Director of Sales

We are 100% employee-owned through an Employee Stock Ownership Plan (ESOP). This is a retirement benefit for our employees that is wholly paid for by the company in addition to 401(k) options for employee contributions. There are approximately 7,000 ESOPs in the United States, governed by the IRS and the U.S. Department of Labor. Research indicates that ESOP companies tend to grow faster in sales and employment. ESOP employees tend to have 2.2 times as much in retirement savings as employees in traditional companies.

Position Purpose: Provide customer service and high-level administrative support for Sales Director and sales team by purchasing of materials, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging travel, scheduling training and meetings.

Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.

Heat Transfer Sales, a division of Hoffman & Hoffman, Inc., is a company focused on being #1 in the HVAC industry in providing the most innovative HVAC solutions through superior design and customer service.

Essential Duties and Responsibilities:
  • Effective and Efficient Professional Communication with team, vendors, customers, etc.. via phone and email.
  • Musts be able to work in spreadsheets and have above average level of excel or similar spreadsheet program.
  • Ability to quickly take notes to later develop scope while talking on the phone or during meetings.
  • Generally, assist the Outside Sales team by facilitating their ability to spend time in front of our customers.
  • Works closely as a team member with other parts of the business.
  • Keep up-to-date information on bidding and awarded projects.
  • Maintain current vendor pricing and contact data.
  • Call third party vendors and request quotes for parts and/or equipment.
  • Prepare equipment quotes, sales results, and forecast data.
  • Create project estimates from construction plans and specifications.
  • Handle customer questions on products or services.
  • Ability to write clear statements and create quote letters (will be given several examples and taught)
  • Ability to call outside salespeople and/or clients and can communicate status of quotes/projects
  • Develop technical depth and understanding of company products and application knowledge.
  • Assemble equipment submittal data for engineering approval on projects.
  • Manage the order entry process and coordinate deliveries with the customers.
  • Enter information in accounting system including setting up Customer Job Maintenance (CJM) for all project.
  • Work closely with manufacturers to resolve application specific issues.
  • Coordinate equipment start-up and resolution of warranty-related issues.
  • Be the first point responder for customer call-in requests.
  • Other tasks as assigned.

Education and Experience:
  • Post-Secondary degree preferred
  • 2-5 years of work experience in a related field or sales
  • Mechanical service/HVAC industry experience preferred.
  • Service management or accounting system experience a plus

Skills and Qualifications
  • A strong service presence and ability to develop lasting relationships.
  • Detail-oriented, professional attitude, reliable
  • Excellent written and verbal communication and organizational skills.
  • Strong time management skills
  • Sincere desire to help others.
  • Ability to work independently and within a team with emphasis on accuracy and timeliness.
  • Must possess a personal need to consistently produce accurate and thorough results.
  • Proven problem solving, leadership and listening skills.
  • Product and vendor knowledge (or the ability to quickly learn it)
  • Strong mechanical aptitude
  • Ability to multi-task in a fast-paced environment

Physical Demands
  • Standing: Frequently
  • Walking: Frequently
  • Sitting: Frequently
  • Handling/Fingering: Frequently
  • Reaching Outward: Frequently
  • Bending: Frequently
  • Pushing/Pulling 12 lbs or less: Frequently
  • Lifting/Carrying 10 lbs or less: Frequently
  • Lifting/Carrying 11-20 lbs: Occasionally
  • Reaching Above Shoulder: Occasionally
  • Squatting/Kneeling: Occasionally

Environment:
The work environment at Hoffman & Hoffman, Inc. is an open office environment in a controlled atmosphere building. Some work may be required for short periods of duration in a non-air-conditioned environment.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman & Hoffman, Inc.
Hoffman & Hoffman
Company Size
Unknown
Founded
They Sell
Machinery Manufacturing
To Whom
Manufacturing
Website
https://www.hoffman-hoffman.com/
Revenue
Unknown / Non-Applicable

Hoffman & Hoffman is currently hiring for 13 sales positions
Hoffman & Hoffman has openings in: TN, NC, SC, AL, GA, & VA
The average salary at Hoffman & Hoffman is:

13 Yes (amount not posted)

Hoffman & Hoffman
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Hoffman & Hoffman

Hoffman & Hoffman is currently hiring for 13 sales positions
Hoffman & Hoffman has openings in: TN, NC, SC, AL, GA, & VA
The average salary at Hoffman & Hoffman is:

13 Yes (amount not posted)