Now Hiring - Business Development Specialist in Cleveland, OH OH

Peak Support, a rapidly growing outsourcing and consulting firm serving some of todays most innovative companies, is seeking a Business Development Representative (BDR) to join our team.

Peak Support manages customer service and back-office teams for high-growth companies. Founded in 2015, we are a 4x Inc. 5000 company and a Certified Great Place to Work, with more than 2,000 team members in the Philippines, Colombia, Eastern Europe, and the U.S.

The BDR will be responsible for generating and qualifying leads for the sales team. You will identify potential clients, initiate conversations, and help create new business opportunities. This position is crucial to building a pipeline of high-value prospects for Peak Support. 

Why Peak Support?  

If you want to work for high-growth companies, Peak Support is the place to be. Our clients range from early-stage startups with fewer than five employees to unicorns with valuations well over $1 billion to old-line companies re-imagining themselves. We have been profitable from day one and we are proud that in our first five years, we grew almost entirely through client referrals.

We are dedicated to providing exceptional service to our clients AND an exceptional work environment for our team members. We dont do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers.  

Peak Support is actively working to create a diverse, equitable and inclusive company. Applicants will be considered without regard to race, color, religion, gender, gender identity or expression, disability, sexual orientation, national origin, age, or veteran status.

Work from Home PLUS  

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth.  

Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. When we can, we get together in person, including at a leadership summit in the Philippines every February. We believe that building offline relationships is critical to successful online work. 

Responsibilities 

• Research, identify, and qualify new sales opportunities through cold calling, email campaigns, and social media outreach. 
• Conduct thorough needs analysis to understand the challenges and opportunities within prospect organizations. 
• Set up meetings or calls between potential clients and the sales team. 
• Maintain accurate records of prospect interactions in CRM systems.
• Collaborate with sales, marketing, and operations teams to optimize the lead generation process. 
• Develop a deep understanding of Peak Supports services to articulate value propositions to potential clients. 

Requirements

• Proven experience in a sales or lead generation role, preferably in a B2B environment. 
• Excellent communication and interpersonal skills. 
• Strong problem-solving abilities and a results-oriented mindset. 
• Familiarity with CRM platforms such as Salesforce or HubSpot. 
• Self-motivated with a track record of meeting or exceeding performance targets.