Now Hiring - Glassman Automotive Group - Retail Sales BDC Representative in Southfield, MI

Full description of the position

Responsibilities

The Service BDC Representative is a master at customer service and multi-tasking

As a BDC Representative, you are responsible for handling incoming phone calls, accurately inputting customer information, scheduling appointments, following up on no shows, confirming appointments and reaching out to service opportunities to market to customer who have not been here for service.

Respond to all incoming service phone calls

Follow up on no-show visits

Follow up on special order parts

Reach out to customers whose vehicles require service

Effectively communicate any special circumstances to the service team

Job Type: Full-time

Pay: $35,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person