Now Hiring - Miller's Smorgasbord - Director of Sales in Ronks, PA

Full description of the position

Serving Lancaster County Since 1929!
Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our exceptional staff and solid management team who are dedicated to an excellent guest experience.

Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc.
Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.

What we expect from you:

• A friendly, professional demeanor toward coworkers and guests after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
• Self-starter who owns the responsibilities of the role.
• A commitment to show up on time for every shift - ready to work hard alongside your team members.
• Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN!

Heres what we offer to you:

• Competitive pay.
• Excellent benefit package and employee perks.
• Ability to earn unlimited employee referral bonuses.
• Ability to work in other business units within the hospitality group to make extra cash or gain new work experience. The more you know, the more you grow!
• A work-to-live not a live-to-work workplace!

Our Mission: Make people feel valued.
Our Values: Diversity, Integrity, Excellence, Accountability, Community and FUN!

Thomas E. Strauss, Inc., is a local family-owned hospitality group. Our businesses include Millers Smorgasbord, Millers Bakery, The Quilt Shop at Millers, Locally Made Food Shop, Annas Gifts & Sundries, Plain & Fancy Farm, AmishView Inn and Suites, Smokehouse BBQ and Brews, and Plain & Fancy Country Store.

Position Summary

Actively seek group business for AmishView Inn & Suites, Millers Smorgasbord and Plain & Fancy Farm Restaurant, as well as events/catering for Smokehouse BBQ and Brews and other business opportunities that make sense.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Build and maintain great relationships with managers, leads, key industry partner, series partners, tour operators, group leaders, and other local businesses.
• Actively cultivate avenues of new business.
• Establish positive and efficient culture in the Sales Office.
• Ability to know and retain pricing and product information for AmishView Inn, Millers and Plain & Fancy, including relevant allergy information.
• Ability to know competitors information and propose rates that keep AmishView Inn, Millers and Plain & Fancy competitive and attractive to guests in a group market.
• Oversee and develop sales budget.
• Project future monthly and yearly group meals served at Millers and Plain & Fancy and group room nights reserved from AmishView Inn.
• Maintain current FIT contracts, adding new ones as needed. Assist with billing issues as needed.
• Update CRM and booking reservations systems, with all leads and reservations information for AmishView Inn, overseeing the same for Millers and Plain & Fancy.
• Oversee Group Sales Coordinator(s), assisting in day-to-day restaurant tasks, questions and troubleshooting.
• Manage day-to-day group tasks for AmishView Inn, such as lead, contracts, general hotel booking information, meeting room accommodations, group billing and follow up.
• Conduct site visits as needed.
• Coordinate specialty events as needed.
• Attend relevant tradeshows and sales missions, weighing and evaluating the worth of each show, making necessary changes as needed; always ebbing and flowing.
• Attend company and industry meetings as needed.
• Work with Director of Marketing as needed for internal and external marketing communications.
• Complete special projects as needed.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Experience in sales leadership required
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience in outside sales
• Excellent writing skills
• Solid organizational skills
• Ability to identify and resolve problems in a timely manner
• Ability to multi-task and work in a fast-paced setting
• Ability to communicate well
• Ability to work independently
• Detail oriented
• Efficient typing skills

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

Job Type: Full-time