Now Hiring - Skyline Management Group - Retail Sales Leasing Agent in Lexington, KY

Full description of the position

The Leasing Professional, under the general supervision of the Community Manager, is responsible for recommending, overseeing and administering leasing and retention policies and procedures to a specific individual or small group of properties at a site level. The Leasing Professional role supports and executes strategies directed by the Community Manager as related to property management and leasing operations to meet the current and future needs of DeRosa Living and its clients.

High School Diploma Required, Bachelors Degree preferred.

Ability to pass criminal background, credit and drug screenings.

1+ years in multifamily operations management to ideally include a variety of asset class experience (value-add, lease up, affordable, etc.) in direct leasing and/or ACM roles.

Reliable personal vehicle transportation and drivers license with clean driving record

to travel between local properties and for operational tasks to include off-hours and weekend work potential.

Experience with property management software (Yardi or equivalent) as well as proficiency in Microsoft office/Google docs.

Exceptional communication and problem-solving skills to interact efficiently and effectively with owners, team members, vendors, residents and prospects.

Leadership

Cultivate and inspire a culture of high performance and continuous improvement in alignment with DeRosa Livings Core Values of Transparency, Forward Thinking and Community Focus.

Ensure alignment of assigned priorities and empowerment needs with overall business objectives in relation to site team support and accountability.

Provide visible, ethical leadership across the assigned portfolio, ensuring a team member culture of high standards of conduct and demonstrating unparalleled service expectations.

Manage a varied workload of on-going projects through creative and self-propelled work practices to maximize daily achievement potential.

Work closely with the Assistant Community Manager to support seamless community management in their absence.

Property Management

Serve as primary contact for all residents and prospects, effectively conducting the leasing process and resident retention efforts with enthusiasm and excellent customer service outcomes.

Maintain operational compliance with local, state and federal guidelines for multifamily operations as well as industry expectations through regular audits and training.

Identify the wants and needs of potential residents to efficiently offer the ideal leasing solution, touring the property and actively inviting them to join the community.

Utilize the property management software to record, track and report all operational workings of the property on a daily basis.

Initiate all lease violations, late rent notices and evictions as needed in compliance with federal, state and local leasing guidelines.

Support occupancy and retention goals through renewal efforts and consistent communications in line with DeRosa Livings Core Values.

Asset Management

Conduct monthly site inspections of asset interiors and exteriors, evaluating unit status, turns, risks/liabilities and potential ideas for new value-add projects.

Routinely walk and maintain rent ready status of show units.

Serve as the initial and primary channel for resident needs and communication.

Provide assistance to site team members for operational questions, management software assistance and overall multifamily industry guidelines and best practices.

Actively identify and develop staffing pipeline for future acquisitions and team member growth.

Marketing Management

Evaluate market strategies for individual property needs through regular market survey data collection and marketing audits.

Advise rental rate adjustments for leasing efforts based on market data.

Grow resident retention and relations through scheduled resident events, market outreach and community networking.

Demonstrate independent sales skills through follow up, data collection, outreach marketing and community networking.

Financial Compliance and planning

Manage the financial and operational facets of the community by preparing monthly close out and financial reports, processing invoices for payment in a timely manner, collecting all rent, fees and other payments, completing bank deposits, dispositions and account/ledger reconciliations.

Review all resident, renewal and applicant ledgers for accurate charges and reflected payments on a monthly basis.

Monitor asset financial goals with regard to NOI, AR, concessions, renewals, etc. to meet performance expectations.

Identify and implement new business opportunities for increasing revenue potential with vendors, suppliers and market evaluation.

Strategic Development

Grow and maintain DeRosa Livings visibility, representation and reputation in the multifamily industry through apartment association involvement, events and client relations / development as designated by the Director of Multifamily Operations.

Assist in the identification and pursuit of new asset and client acquisitions.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Weekends as needed

Experience:

• Property leasing: 1 year (Preferred)

Language:

• Spanish (Required)

Ability to Relocate:

• Lexington, KY: Relocate before starting work (Required)

Work Location: In person