Now Hiring - Digital Forensics Corporation - Management And Consulting Sales Manager in Cleveland, OH

Full description of the position

Responsibilities:
- Manage and oversee the daily operations of the Sales Team
- Develop and implement strategies to improve Sales Team performance and efficiency
- Set performance goals and targets for Sales agents
- Monitor and evaluate agent performance, providing feedback and coaching as needed
- Ensure adherence to company policies and procedures
- Handle escalated customer complaints or issues
- Collaborate with other departments to resolve customer inquiries or concerns
- Conduct regular team meetings to communicate updates, changes, and goals

Skills:
- Must speak and write English proficiently
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to motivate and inspire a team
- Problem-solving and decision-making abilities
- Knowledge of Sales/call center operations and best practices
- Proficiency in using call center software and systems
- Sales negotiation skills

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.

*This position might require some travel

Job Type: Full-time

Pay: $100,000.00 - $125,000.00 per year

Benefits:

• Health insurance

Experience:

• Management: 3 years (Required)

Work Location: In person