Now Hiring - Ladder Loans - Pre-Sales Screener Representative - $20/hour in Lake Forest, CA

Full description of the position

Job Description

We are a cutting-edge Financial Services Company. We are an energetic, fast-paced, and growing company looking to add key talent to the team. We are seeking driven, results-oriented people who approach each day with positivity and a "Customer First" mentality and those that thrive in a competitive atmosphere! We are looking for Openers to join our growing team.

Ladder Loans is is seeking talent to join its growing Pre-Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with the Sales department. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and bonus potential!

Reporting to the Sales Managers, this position is responsible for:

• Two shifts to choose from: 6:00am - 3:00pm & 10:00am - 7:00pm
• Gathering key information from prospective customers and supporting their transition to the Sales team;
• Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience;
• Maintaining current knowledge of products and services offered;
• Other tasks as assigned.

Requirements for Pre-Sales Screener Representative:

• Strong attention to detail and the ability to follow directions;
• Ability to present oneself well over the phone;
• Excellent customer service skills;
• Strong communication skills;
• Highly coachable;
• Ability to effectively multi-task;
• Willingness to work 1-2 Saturday(s) per month;
• Experience in a call center a plus (training will be provided);
• Reliable Transportation
• Problem Solving Mindset
• Bilingual (English/Spanish) a plus.

Pay Rate and Benefits for Pre-Sales Screener Representative:

• $20/hour (Guaranteed Hourly PLUS spiffs/bonuses)
• Group Insurance (Medical, Dental, Vision, Life, etc.);
• Catered lunch every Thursday!!!
• NO cold calling

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Lake Forest, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person