Now Hiring - Confidential - Inside Sales Manager - Industrial Equipment Experience Preferred in Northville, MI

Full description of the position

Overview:

We are seeking an Inside Sales Manager who will serve as a pivotal business partner, driving efficiency and fostering collaboration within our sales and operations teams. The ideal candidate will be a strategic thinker with a passion for optimizing processes and maximizing sales performance. This role requires strong leadership skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment.

Responsibilities:

Leadership and Team Management:

• Lead, coach, and mentor a team of inside sales representatives to achieve sales targets and objectives.
• Foster a culture of collaboration, accountability, and continuous improvement within the sales team.
• Provide ongoing training and development to enhance the skills and capabilities of team members.

Sales Strategy and Planning:

• Partner with Regional Sales managers to execute on strategic sales plans to drive revenue growth and increase market share.
• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
• Collaborate with cross-functional teams, including operations and marketing, to align sales strategies with business objectives.

Process Optimization and Efficiency:

• Evaluate existing sales processes and identify opportunities to streamline workflows and improve efficiency.
• Implement sales automation tools and technologies to enhance productivity and effectiveness.
• Develop and enforce sales policies, procedures, and best practices to ensure consistency and compliance.

Customer Relationship Management:

• Build and maintain strong relationships with key customers and stakeholders.
• Act as a trusted advisor to customers, understanding their needs and providing solutions to meet their goals.
• Resolve customer issues and concerns in a timely and professional manner, ensuring high levels of satisfaction and retention.

Performance Measurement and Reporting:

• Monitor department performance against targets and KPIs, providing regular updates and insights to senior management.
• Implement performance metrics and dashboards to track individual and team performance effectively.

Requirements:

• Bachelors degree in business administration, Marketing, or related field
• Proven experience in inside sales management, with a track record of driving results and exceeding targets.
• Strong leadership skills, with the ability to inspire and motivate team members to achieve their full potential.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with internal and external stakeholders.
• Strategic thinker with a data-driven approach to decision-making and problem-solving.
• Proficiency in CRM software and sales automation tools.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Strong analytical and problem-solving skills, with a keen attention to detail.

This Inside Sales Manager position offers an exciting opportunity to play a key role in driving growth and innovation within our organization. If you are a collaborative leader with a passion for sales excellence and operational efficiency, we encourage you to apply.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person