Now Hiring - Networks Plus - Professional Services Business Account Consultant in Manhattan, KS

Full description of the position

Duties will include:

Client Relationship Management: Build and maintain strong relationships with existing clients. Serve as the main point of contact and ensure their needs are met.

Client Retention: Deliver on strategies and initiatives to ensure client satisfaction. Address any issues or concerns promptly.

Sales: Identify areas of need for existing clients and upsell services. Provide hardware/software quotes as needed.

Account Reviews: Conduct regular account reviews with clients to evaluate their satisfaction and gather feedback. Use this information to improve service delivery.

Account Growth: Create account growth plans and strategies to increase the lifetime value of each client. Explore expansion into new business areas.

Collaboration: Work closely with IT Technical team, Administrative Team, and Sales Team to ensure the seamless delivery of products or services to clients. Resolve any operational issues promptly.

Reporting and Analysis: Monitor account performance and prepare regular reports on key metrics. Use data and insights to drive account management decisions.

Bachelor's degree in Business or Marketing, preferred

2 years exerience in B2B Account Management, Sales or Customer Success role, and familiarity with CRM systems and account management software, preferred

Basic knowledge of IT infrastructure, driver's license and good driving record, required

Residency within 60 miles of Manhattan, KS, required

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to Relocate:

• Manhattan, KS 66502: Relocate before starting work (Required)

Work Location: Hybrid remote in Manhattan, KS 66502