Now Hiring - Archer Corporate Services - Account Coordinator in Belleville, MI

Full description of the position

Position Title:
Account Coordinator

Reports To:

Lead Account Coordinator
Date Revised:
October 30, 2023

Exempt/Non-Exempt:

Exempt

Location:

Belleville, MI

Archer Corporate Services (ACS) is a leading nationwide provider of marketing fulfillment services to Fortune 500 companies.

Here at ACS, our greatest advantage is our people. It is the passion of our people to delight our clients. Your passion makes YOU one of our greatest assets. Wed love to have you as part of the ACS Family.

We service a variety of industry verticals including: Automotive, Medical Device, Consumer Packaged Goods, Pharmaceuticals and Pet Care. Within those industries, our core services include-

• B2B and B2C Trade Fulfillment
• Print Management
• Branded Merchandise
• Specialty Packaging
• Plastic Card Services &
• Customer Care (Call Center)

You can expect to work with a cohesive and adept team. We encourage team effort through fostering an environment of employee empowerment; simultaneously promoting growth, work and fun through weekly events, motivational team building exercises, team outings, and more!

PRIMARY OBJECTIVE OF POSITION:

Utilize communication, organizational, project management, and problem-solving skills to complete client projects in an accurate and timely manner.

JOB DESCRIPTION:

• Communicate proposal and/or project specifications and changes to Account Manager and all operating departments via appropriate internal applications.
• Manage daily client activities and proactively respond to specific client needs on a timely basis. This includes monitoring daily reports and inventory levels, managing program correspondence, providing customer service support, monitoring client budgets, assisting with client billing, and quality checking all aspects of client projects.
• Communicate with partners, retailers, customers etc. to achieve profitable deals and mutual satisfaction
• Keep logs and records of warehouse stock, executed orders etc. utilizing the existing WMS and OMS systems
• Continually monitor all service areas to ensure that ACS is operating in a cost-effective manner.
• Ability to grow and develop as the company expands.

Our Ideal Candidate Demonstrates:

• Ability to work independently and in a team environment
• Self- motivation & ability to learn quickly
• Excellent communication and interpersonal skills
• Ability to track multiple processes and meet tight deadlines in a fast-paced work environment
• Outstanding organizational and coordination abilities
• Attention to detail
• One to three years of customer service experience
• Excellent working knowledge of G-Suite, Word, Excel, Access, PowerPoint and others as required
• Previous experience in warehouse, fulfillment or logistics is a plus
• Ability to lead a Team
• Suggests process improvements
• Proven experience as an account coordinator would be ideal but not necessary

EDUCATION

• Bachelors degree preferred.

Benefits

• Medical, Dental, Vision, and Life insurance
• Paid holidays, vacation and sick days
• 401k with 100% matching up to 3% of compensation
• Flexible Spending Account

NOTE: This is an in-person account coordinator position based in Belleville, Michigan with the option to work from home on Thursdays. Candidates must reside or be able to relocate to the metro Detroit area. We are not currently seeking outside account coordinators. Our account coordinators work an 08:00 am to 5:00 pm schedule with a one-hour lunch.

Salary between $45,000-$50,000 a year based on experience.

Must be willing and able to comply with ACSs policy with respect to COVID vaccination:

At ACS, we value the health and safety of our associates, their families and our community. Under our current protocols, we require vaccination against COVID for this position, you may be required you to provide your COVID vaccination status.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person