Now Hiring - South West Plumbing Heating Air Electric - Professional Services Inside Sales Representative in Renton, WA

Full description of the position

As an Inside Sales Representative at South West Plumbing / AAA Heating & Air / As You Wish Electric you'll play a pivotal role in driving sales growth and enhancing customer satisfaction. Having mechanical aptitude and/or some experience in home services (plumbing, HVAC, or electrical) is a plus, as it provides a deeper understanding of our services and enhances your ability to communicate with potential customers effectively. If you're a motivated individual with a passion for sales, exceptional attention to detail, and experience in a CRM-driven sales environment, along with mechanical aptitude or home services experience, we encourage you to apply for this position

Your primary responsibilities will include:

• Phone-Based Sales: Conducting outbound calls to follow up on open estimates and warm leads, utilizing persuasive communication skills to close deals and generate sales.
• Multichannel Communication: Using phone calls as the primary means of communication, with text and email as secondary channels, to engage with customers and prospects effectively.
• Detail-Oriented Record Keeping: Maintaining meticulous records and clerical documentation within Service Titan, our CRM system, to track customer interactions, sales progress, and other relevant data.
• CRM Environment Experience: Demonstrating past experience working in a CRM environment, with a focus on accurate data entry, task management, and utilizing CRM tools to drive sales success.
• Heavy Outbound Calling: Thriving in a role that involves significant outbound calling, demonstrating resilience, persistence, and effective time management to maximize sales opportunities.
• Lead Generation: Actively seeking out new sales opportunities through various channels, including previous customer interactions, referrals, and networking efforts.
• Membership and Job Sales: Effectively communicating the value proposition of our services to potential customers, guiding them through the sales process, and closing deals to drive membership and job sales.

Experience:

• At least 3 years of experience in a sales role, with a proven track record of success in a CRM environment and heavy outbound calling.
• Excellent communication skills, both verbal and written, with the ability to engage and build rapport with customers.
• Strong attention to detail and organizational skills, with a focus on accurate record-keeping and clerical documentation.
• Proficiency in using CRM systems, preferably Service Titan, for managing customer interactions and sales activities.
• Goal-oriented mindset with a drive to meet and exceed sales targets consistently.
• Comfortable working in a fast-paced environment and managing multiple tasks simultaneously.
• Mechanical aptitude and/or some experience in home services (plumbing, HVAC, or electrical) is a plus.

Additional Information:

• Competitive Pay: $28.37 per hour + Commission with a total compensation of up to $100,000 per year.
• Schedule: Tuesday - Saturday. Tuesdays-Fridays (11:00 AM - 8:00 PM ), Saturdays (9:00 AM - 6:00 PM).
• Weekly pay!
• Start earning PTO immediately.
• Great medical benefits, including dental, vision and life insurance for you AND your family. Generous 401K Company match.
• 6 Paid holidays
• On-going technical and sales development training from the best in the business.
• Gain a family! We do a lot more than just work together. You will come to love our company outings; casual office environment and you will build life-long friendships.

South West Plumbing is an equal opportunity employer. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, veteran status, physical or mental disability, marital status, and other protected groups or activities, in compliance with all applicable federal and state laws.

Job Type: Full-time

Pay: $58,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift
• Morning shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Application Question(s):

• Do you have at least 1 year of experience using a CRM system?
• Are you able to work the following schedule? Tuesday - Saturday. Tuesdays-Fridays (11:00 AM - 8:00 PM ), Saturdays (9:00 AM - 6:00 PM).

Experience:

• Inside sales: 3 years (Required)
• Outbound calling: 2 years (Required)

Ability to Relocate:

• Renton, WA 98057: Relocate before starting work (Required)

Work Location: In person