Now Hiring - Meisystem - Marketing and Sales Backoffice Specialist in Wood Dale, IL

Full description of the position

MEI USA is the global leader for eyeglass lens edging and generating machines. We are an Italian-based company focused on innovation and our mission driven by passion is embedded in everything we do. We install and service machines across North America and exceptional customer satisfaction is the basis of our success. As MEI USA continues to evolve and grow the business across North America, we are seeking highly motivated individuals to join our Marketing and Sales team at Wood Dale.

We are looking for an experienced and motivated Sales and Marketing Backoffice Specialist to join our team. The successful candidate will be responsible for developing and executing strategies to increase sales, build relationships with customers, and create innovative marketing campaigns. The ideal candidate will have excellent communication skills, supporting the Sales Director and the Sales Area Managers.

Duties And Responsibilities:

-Collect and process data relating to customers, identifying those with the highest potential (Key Accounts) and segmenting them to define the sales network priorities.

-Supporting the Sales Director in analyzing the Sales Strategy (roles, activities, territorial/customer assignments) by identifying gaps and inefficiencies to promote the sales process improvement.

-Support the Market and the Sales Director in communicating organizational changes effectively.

-Support the Sales Director and Sales Area Managers in the Dealer Management Strategy definition and formalization (e.g.: Dealer contracts).

-Support the Marketing by organizing effective Marketing Activities in the Region.

-Manage the Customer relationship management (CRM) in the following activities:

• Ensuring first-level assistance to the sales network, interfacing with the Italian HQ Marketing Team or with the IT Department in taking charge of the problem and verifying the solution.
• Plan and deliver training courses related to the tool to facilitate its adoption.
• Collect improvement requirements expressed by users.
• Support the Sales Director in creating and implementing commercial effectiveness and efficiency indicators KPIs that make it possible to monitor the results achieved and/or implement corrective actions.

-Supporting the NA Sales Team on Commercial Back-office Activities:

• From lead generation to quotes
• Optimization of sales order management.
• Follow-up on the Purchase Order Machine to the Italian headquarters.
• Follow-up on the machines delivery accuracy.
• Contact person for deliveries and monitoring of the pipeline of orders.

Education:

• Bachelors degree in Marketing or Associate Degree.

Experience:

• 3-4 years of marketing experience.
• Industrial sector experience nice to have
• Microsoft excel, power point

Why Work for Us?

• Driven By Passion. We empower people with a strong skillset who are motivated, ambitious, and have an excellent work ethic.
• Excellent career opportunities with extensive training and ability to make an impact.
• Diverse backgrounds and perspectives are what push innovation forward and what make MEI USA stronger. We value each voice and look forward to hearing yours.

We offer competitive base pay, overtime, and a discretionary bonus.

Generous paid time off.

• 401(k) with company match up to 4% after 1 year of employment.
• Life Insurance, short-term disability, and long-term disability (100% paid by Company).

About MEI USA

• MEI USA is an Italian company with 350+ employees around the world and $130M global revenue.
• We install and maintain machines with innovative, leading technology in the eyeglass lens-cutting industry at hundreds of customer locations across North America.
• Our North American business is fast-growing, with customers across US, Canada, Mexico, and the Caribbean.

MEI USA is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.

If you are interested in this position, please apply for this post.

If you have questions, please contact:

Sara Cremonesi, HR Generalist, [please apply online]

Shalini Dhiman, Recruiting Specialist, [please apply online]

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Wood Dale, IL 60191: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: Hybrid remote in Wood Dale, IL 60191