Now Hiring - Avery Heating & Air Conditioning - Residential Sales Consultant in Linville, NC

Full description of the position

Job Summary:

The Residential Sales Consultant helps serve and educate our customers about our company and products, listen to their heating and cooling needs and work with the customer to determine the best possible solution for their home while representing the company in a professional and positive manner. As a Residential Sales Consultant at Avery Heating and Air, you will perform a complete survey of the customers home to include load calculations, existing HVAC equipment identification and duct work analysis. This position offers paid training and is commission-based upon successful completion of training program, with excellent earning potential.

Job Duties/Responsibilities, including but not limited to:

CUSTOMER SERVICE, courteous and friendly!

• Promote HVAC products and services to Residential customers.
• Reach and exceed sales revenue goals, closing ratios, net profits.
• Conduct In Home sales evaluations, develop in home presentation skills and proposals.
• Present proposals to customers and close the sale.
• Follow up on all unsold projects with all customer types.
• Promote IAQ products, Home Energy Assessments, GEO Thermal systems, and HVAC upgrades.
• Work with installation department to make sure jobs are completed timely and accurately.
• Achieve 100% customer satisfaction.
• Focus on self-generated leads and ask for referrals after each job.
• Complete project paperwork timely and complete.
• Promote Preventative Maintenance to all customers.
• Gain knowledge of the HVAC codes and best in class installation procedures.
• AR responsibilities: Follow up with each customer for prompt payment after each sale.
• Stay up to date on the latest HVAC new technology and present to customers.
• Be a self-starter in all areas of the job responsibilities and make suggestions to improve sales for customers.
• Prospect for new sales opportunities with property management, residential builders, etc.
• Special sales projects may be assigned to help meet department and company goals.

Skills/Abilities/Qualifications:

• Excellent communication skills, both written and verbal.
• Excellent presentation skills.
• Positive, professional demeanor and customer service orientation/mindset.
• Ability to assess customer needs and deliver helpful, appropriate solutions.
• Valid drivers license and clean driving record.
• Above average computer skills in MS Office Suite. (Word, Excel, PowerPoint, etc.)
• Ability to pass pre-employment background check and drug screen as part of post-offer process.

Education and Experience:

• High school diploma or equivalent.
• Associates or college degree preferred but not required.
• 5+ years experience in HVAC operations (service or installation) an/or sales.
• Previous sales experience.

The following is not limited to only these details, as the job description is subject to change at managements discretion and pending the workload of the department and the department manager.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person