Now Hiring - OSG Corporation - Sales Administrator in Parma, OH

Full description of the position

Sales Administrator

Kickstart Your Career with OSG USA, Inc. in Parma, Ohio!

Are you ready to take the first step in your career with a dynamic and innovative company? OSG USA, Inc. invites you to join our team as a Sales Administrator/Customer Service Representative II at our Parma, Ohio branch. As one of the largest full-line domestic die manufacturers in the United States, we offer a unique opportunity for early career professionals to gain hands-on experience in the thread-forming industry.

Position Overview:

As a Sales Administrator/Customer Service Representative II, you will be an integral part of our growing team, providing essential support to inside sales operations. This role involves interacting with customers, collaborating with outside sales teams, and contributing to the efficiency of plant manufacturing and procurement processes. Your role is crucial in maintaining high standards of service and ensuring customer satisfaction.

Key Responsibilities:

• Process and verify customer orders using internal CRM/mainframe systems.
• Respond to customer service requests and communicate changes to relevant departments.
• Provide quality service to internal and external customers, learning about product lines, prices, and delivery times.
• Actively participate in the continuous improvement efforts of the customer service team.
• Generate quotations for stock and repeat items, build professional relationships with customers, and assist with returns and replacements.
• Perform various clerical duties such as filing, scanning, and processing documents.

Qualifications:

• High School Diploma, GED, or equivalent education.
• Minimum of one (1) or two (2) years as a Sales Administor and/or CSR
• Manufacturing inside sales experience preferred
• Ability to work under pressure, manage multiple tasks, and possess excellent interpersonal and communication skills.
• Clear and logical problem-solving skills with attention to detail.
• Working knowledge of Microsoft Office Word and Excel.
• Preferred experience in a related field, quoting/estimating, and ERP experience.

What We Offer:

• Comprehensive training for a smooth transition into the role.
• Mentorship and guidance from experienced professionals.
• Exciting career growth opportunities within a dynamic industry.
• Competitive compensation starting at $17/Hour, plus monthly bonus potential.
• Excellent benefits package, including low-cost medical, dental, and vision coverage.
• 401K Tax Deferral & Profit Sharing Plan with full employer match up to 6%.
• Wellness Program Incentive earn discounts off your medical premiums.
• Tuition reimbursement program for ongoing education.

How to Apply:

Take the first step in your career journey with OSG USA, Inc.! Apply now to join our team as an Entry-Level Customer Service Representative II. We are excited to welcome motivated and enthusiastic individuals who are eager to learn and grow with us.

Visit [please apply online] to apply and explore more about OSG USA, Inc. Be a part of our innovative and collaborative workplace where your career starts to flourish!

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• No weekends

Application Question(s):

• Will you now or in the future require employer sponsorship?

Ability to Relocate:

• Parma, OH 44130: Relocate before starting work (Required)

Work Location: In person