Now Hiring - Paragon Metals - Inside Sales Specialist in Hillsdale, MI

Full description of the position

Summary: The Inside Sales Specialist position has been established to manage the commercial functions for Paragon Metals current and potential customers as well as strategize Paragons position in the market. This position will work with both new and existing suppliers to enhance the relationship and ensure open lines of communication. In addition, this position will be responsible for the internal communications necessary to maintain customer accounts are supported in a timely manner and kept current. This position will help ensure the most effective utilization Paragon resources throughout the life cycle of each product.

Essential Duties and Responsibilities include, but are not limited to the following:

The below duties have been reviewed in relationship to our company Quality Policy (SEASQCP). This position will be required to comply with Paragon Document Control Procedures and may have additional responsibilities as defined the Department Manager.

Safety:

Become familiar with and adhere to Paragon safety requirements

Comply with customer and supplier safety requirements

Employee Development:

Be willing to work cross functionally with other departments within the organization to further understanding of overall business structure and success

Be willing to support customer training sessions

Participate in 3rd Party Seminars, Events, and Forums to gain market knowledge (i.e. OESA, Town Halls)

APQP:

Support Paragon internal & customer launch requirements

Quality:

General understanding of customer blueprints and customer part quality requirements

Evaluate the commercial impact, if any, for all quality requirements and specifications

Continual Improvement:

Assisting with the continued growth and sustainment of Paragon sales

Supporting the goals and objectives for the sales team as provided by the President and Sales Manager

Profitability:

Secure year or year sales growth with current and new customer base in support of the goals and objectives as provided by the President and Sales Manager

Recover of any outstanding payables with customer base

General Skills:

Excellent administrative, clerical, record-keeping and computing skills are essential.

Employees must also demonstrate attention to detail to issue clear instructions and communications to other departments, when applicable.

The Inside Sales Specialist must have good interpersonal skills to deal with customers and collaborate with other departments in the company, including sales, production, accounting, engineering, program management, and distribution.

Possess excellent etiquette and the ability to effectively communicate with all levels of both Paragon Metals and the customer base.

Firm understanding of manufacturing processes utilized within the industry and Paragon Metals.

Focused Skills/Requirements

Entering New RFQs, quote revisions, and customer commentary

Input and Track all customer drawings, models, specifications, timing, and program information

Establish cross-functional Contract Review Meetings for all received Purchase Orders and incoming, new specifications

Maintain Internal Sales Documents

Document and support all required customer meetings and Paragon Metals support activities related to accounts

Access to all relevant customer remote sights and portals (i.e. eSupplyConnect; SupplyOn; Magna eRFX, etc.) to be notified and pulldown RFQs/Purchase Orders/Specifications

Support accounting/finance with Monthly Material and Energy adjustments, where applicable.

Utilize IHS Monthly Production Reports and analytics to fully understand forecasted production of current product and potential business opportunities

Assist the Sales Manager with Marketing items such as presentations and trade shows

Quotation follow-up with customers for next steps

Ability to understand a Program/Project GANTT chart

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education/Experience:

Min. Requirements:

Bachelor of Science or Bachelor of Arts in business administration, engineering, sales or relevant field.

Two (2) years of experience in Automotive Sales and Engineering providing solutions based on customer needs and requirements.

Strong Computer Skills: Excel, Word & PowerPoint, Proficient in the use of Microsoft Office, Plex ERP Helpful

Working with internal/external customer and communication skills are required; and the ability to multi-task and work well with other departments within the organization (Accounting, Manufacturing, Purchasing, and Engineering).

Excellent organizational skills

Ability to problem solve and negotiate with the customer.

• Integrity requires being honest and ethical.
• Stress Tolerance requires accepting criticism and dealing calmly and effectively with high stress situations internally and with customer base.
• Primary language is English requires proficiency both verbal and written.
• Ability to deal with problems in a professional manner.
• Reasoning ability must be consistent with established company policies and procedures.

Occupational Demands: This is primarily an office-based position (standard office environment) with several hours of continuous seated work. This position is a very dynamic with a requirement for working independently. This position will require occasional support of early morning or late evening conference calls in support of our offshore supply chain business as well as Global Customers. Offsite travel & overnight stays will be required on occasion for customer account support. Individual must also be willing to spend time within our production manufacturing environment to become familiar with our products and processes to ensure product knowledge and customer product applications.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person