Now Hiring - ARC Developers, Inc. - Professional Services Leasing Agent in Gaithersburg, MD

Full description of the position

Essential Duties and Responsibilities Leasing

• Greet prospects and pre-qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Immediately record all telephone and in-person visits on appropriate reports.
• Files guest cards and maintain according to established procedures.
• Demonstrate features and benefits of the community and link to tenants needs; close the sale.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Asset Manager or Chief of Operations Officer for approval. Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospects needs.
• Secure new residents signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
• Monitor renewals, initiate wellness calls 60 90 days before renewal date. Distribute and follow-up on renewal notices.
• Assist in monitoring advertising effectiveness by reviewing and commenting on marketing material.
• Distribute all company or community-issued notices.
• Represent the company in a professional manner at all the times.

Administrative

• Operate computers programmed with accounting software to record, store and analyse information.
• Understand the Apartment Community lease and contracted credit report application.
• Accept rental payments and post rents to the computer.
• Comply with federal, state and company policies, procedures and regulations.
• Record monies collected and prepare bank deposit slips on an on-going basis.
• Debit, credit and total accounts on computer spreadsheets and databases using specialized accounting software.
• Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed.
• Assist in lease transactions by typing leases, gathering applicants history and credit approvals.
• Maintain accurate monthly commission sheets on leases, renewals and delinquencies for bonus purposes.

Neighbourhood Marketing

• Advise residents of referral concessions (if permitted).
• Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
• Distribute newsletters, pamphlets, flyers, etc.
• Assist in conducting market surveys and shop competitive communities.

Competencies

• Communication Proficiency
• Customer/Client Focus
• Results Driven

Job Type: Full-time
Required education:

• High school or equivalent

Job Type: Full-time

Ability to Relocate:

• Gaithersburg, MD 20877: Relocate before starting work (Required)

Work Location: In person