Now Hiring - Delfingen - Professional Services Sales Coordinator in Rochester Hills, MI

Full description of the position

Are you someone who excels in an open, collaborative, and challenging environment? If yes, then join our team, and let's achieve success together! We are looking for an exceptional Sales Coordinator to join the Protection System Sales department.

Our international group offers a unique opportunity for growth and success, firmly grounded in strong human values. We are a team united by entrepreneurial spirit, responsibility, harmony, and solidarity, constantly driving our contribution to DELFINGEN's growth

About us

DELFINGEN is a human, industrial and family adventure that started over 60 years ago. We are a global leader in protection and routing solutions for electric and fluid on-board networks.

DELFINGEN is a global player present in 4 continents with over 30 locations, including 26 manufacturing plants and 9 R&D centers. We support our customers deployment within their global platform strategy.

We are working together every day energized by shared values: entrepreneurship, responsibility, harmony, and solidarity, which allow us to contribute to the growth of DELFINGEN.

According to our 2023 internal satisfaction survey, 84% of our coworkers consider DELFINGEN a great place to work.

ESSENTIAL JOB FUNCTIONS

The Sales Coordinator will ensure on a daily basis that customers are supported in a professional and efficient manner and in accordance with Delfingen's Sales processes and practices.

The main activities for this position are:

• Process customer requests for quotations requiring standard product in the system within 24-48 hours.
• Process New Part Entries into the system, usually within 24 hours.
• Prepare sample requests adhering to sample procedure based availability or standard sample lead times.
• Provide knowledgeable responses to customer inquiries and communications in a timely manner, usually within 24 hours.
• Direct interaction daily with both internal and external customers,along with various manufacturing sites.
• Review customer blanket purchase orders when issued for accuracy according to Contract Review procedure.
• Work closely with business development managers to process request for quotation for non standard products in the system according to written procedure.
• Review customer blanket purchase orders.
• Work closely with business development managers to process request for quotation for non standard products.
• Support business development managers with special projects, trade shows and tech shows as necessary.
• Assist in training new personnel as required.
• Other duties as assigned by Manager.

QUALIFICATIONS

• Associates degree or equivalent experience.
• Minimum 1-3 years progressive experience in a Sales Coordinator and/or Sales support function.
• Automotive / Distribution background highly preferred.
• Experience and/or exposure to automotive related documents and automotive industry nomenclature (ex: prints, specifications).
• Experience or exposure to International/Global settings.
• Foreign Languages: Fluent in English. Spanish and/or French is a plus.
• Google SUITE and relevant software. Proficiency in Microsoft SUITE.
• High level multi-tasking, good organizational skills with excellent attention to detail.
• Ability to work independently, be flexible and adaptable to change.
• Able to work legally in the United States. This position is not classified as a specialty position under USCIS guidance.

What to Expect Next

We look forward to receiving your application. A member of our recruitment team will review your qualifications. If interested, you will be contacted for an interview.

Candidates for positions with Delfingen must be legally authorized to work in the United States on a permanent basis. Visa sponsorship and relocation are not available for this position. Delfingen is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

Great things are happening at Delfingen! Find our more at [please apply online] and follow us on LinkedIn, Twitter, YouTube and Instagram.

Job Type: Full-time

Pay: $48,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Can you display approval knowledge and technical information skills?
• Do you have experience with providing customer specifications, and putting together quotas?
• Do you have experience with Tier 1 and/or Tier 2 automotive suppliers?

Work Location: Hybrid remote in Rochester Hills, MI 48309