Now Hiring - harley exteriors - Professional Services Call Center Agent in Bothell, WA

Full description of the position

Join our team at our company headquarters in Bothell! We're seeking Call Center Agents to add to our inside sales center. We are a leader in the window industry and looking for like-minded individuals to join our growing organization. Harley Exteriors is an award winning with the Angi super service award for 11 years in a row. We are constantly growing and looking for new talent to add to our already amazing team.

$16.28 Hourly Pay PLUS an uncapped bonus averaging $650 to $1100.

This role will take place in-office at our headquarters in Bothell, Wa. We provide 3 weeks payed training to you started in this role. Ability to work evenings and weekends is required.

The Role- What you'll be Doing

• Meet or exceed incentive-base goals by converting inbound and outbound customer phone calls to appointments by using the company-prescribed script and methodology.
• Actively make outbound phone calls to customers that have expressed interest in replacement windows, entry doors and maintance free gutters. A successful Agent sells the value of scheduling an in-home consultation with a goal of converting the the call to an appointment with our sales team.
• Intermittently field inbound phone calls to schedule appointments.
• Navigate in multiple web-based computer systems while scheduling appointments and fielding/conducting phone calls
• Meet regulary with coaches and direct supervisor to provide and receive feedback on job proformance.

What you'll bring-The Person

• High school or equivalent experience
• Inside sales and/ or Call Center experience preferred
• Strong computer skills, and preferrred experience preferred with Google Chrome.
• Able to multitask
• Self-motivated to achieve goals around number of calls and appointments scheduled
• Excellent Communication skills, both verbally and in writing.
• Able to work non-traditional hours, including evenings and weekends

Benefits

• Health, Dental, Vision, and life insurance
• Sales Contests
• PTO and paid holidays
• Vacations
• Great Company Culture

Job Type: Full-time

Pay: $16.28 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• Call center
• In-person

Ability to Relocate:

• Bothell, WA 98021: Relocate before starting work (Required)

Work Location: In person