Now Hiring - Certum Solutions - Professional Services Sales Coordinator I in Monroe, NC

Full description of the position

Job Title: Sales Coordinator II

Salary Range: $40,000- $49,000 (offer will be dependent on experience and qualifications)

Hybrid Remote (2-3 days in office)

Job Description:

We are seeking a highly organized and proactive Sales Coordinator I to join our dynamic sales team. The Sales Coordinator I will play a key role in ensuring smooth operations within the sales department. The ideal candidate will have excellent communication and sales skills, strong attention to detail, and the ability to multitask in a fast-paced environment. We work heavily with QuickBooks Online and QuickBooks Desktop, so experience in related industries or platforms in a plus.

Skills that will help you succeed here:

Some college level classwork in basic accounting (previous experience in bookkeeping/accounting with QuickBooks Online a bonus);

Experience in software sales and working with different apps;

Experience with outbound and inbound sales;

CRM experience (Nutshell in particular), managing multiple opportunities;

Time management pro- whether WFH or WFO, you are very task oriented and want to see things ticked off the list;

Customer service junkie- you love for clients to be happy;

Project management focused- you know how to review a project plan or task list, tick things off, update said plan, and keep a living document for communication;

You love apps, technology, and funny enough, accounting. You attend webinars, work on continuing ed, and apply what you do. In short, youre a rockstar.

Responsibilities:

Answer incoming calls as part of a small team;

Research answers to questions, or use team chat to help with answering common questions;

Ensure sales opportunities close timely in order to meet team goals;

Use several different software suites to work through you day;

Refer clients to technical Q&A sessions as appropriate;

Stay up to date on software suites (some training provided);

Track all activity in CRM, and hold meetings with Sales Director to stay on top of status;

Communicate professionally and proactively with team and clients;

Be online in Teams during business hours, with the exception of lunch.

Qualifications:

Associates's degree in business administration, marketing, or a related field;

QuickBooks Online experience a big plus- you will be answering basic QuickBooks questions your first week;

3+ years of experience in sales, sales support or coordination role, preferably in a similar industry;

Strong organizational skills with the ability to prioritize tasks and manage time effectively;

Excellent communication skills, both written and verbal;

Attention to detail and accuracy in data entry and documentation;

Ability to self-manage and excel in a remote work environment;

Fully functional home office with strong internet and device that meets software specifications (company computer equipment is not provided);

Proactive problem-solving skills and a customer-focused mindset;

Flexibility to adapt to changing priorities and deadlines;

Must reside within 15 miles of Monroe, NC and have reliable transportation

Compensation and Benefits:

Compensation DOE;

3 weeks PTO (Vacation/Sick);

15+ paid holidays;

Health, vision, and dental insurance (Certum Solutions contributes 50% for employees and 20% for dependents);

401k with 3% employer match;

Paid CPE with approval;

A great team to work with.

Please note that offers are pending successful background check and education verification. Employment status approval completed through E-Verify.

Join our team and be a part of our exciting journey in driving sales growth and exceeding customer expectations!

Who is Certum?

Certum Solutions is a software consultancy that works with their clients to implement best-in-class software suites determined by client interviews, turnkey implementation, and dedicated follow up.

We also provide modern bookkeeping services, and work with third party integrations, like e-commerce, inventory, and other suites.

We have a main office outside of Charlotte, NC. We also have employees in North Carolina, South Carolina, Florida, Texas, Kentucky, and West Virginia.

IF YOU MADE IT THIS FAR, USE CODE WORD *POTATO* IN COVER LETTER.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Yearly bonus

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Have you fully read the description and meet all job criteria?

Education:

• Associate (Required)

Experience:

• QuickBooks or Accounting: 1 year (Preferred)
• Sales: 3 years (Required)

Ability to Relocate:

• Monroe, NC 28112: Relocate before starting work (Required)

Work Location: Hybrid remote in Monroe, NC 28112