Now Hiring - BreakThrough Physical Therapy, Inc - Professional Services Medical Front Office Specialist with Sales Experience in Sunnyvale, CA

Full description of the position

Are you tired of the same old medical front office work and looking for something new and exciting? BreakThrough seeks a self starting individual who thrives in a fast paced environment and enjoys providing the highest level of service, even for those in pain and with various gripes.

BreakThrough Physical Therapy, a rapidly growing organization which provides physical therapy, sports performance and wellness services for people on a worldwide basis (via online health coaching and consultative services), seeks a full time Care Coordinator/Medical Front Office (part time applications will be considered) in Sunnyvale, California.

• This is a fast paced, highly client service focused position. PLEASE DO NOT apply if you cannot handle fast paced, multi-tasking and thrive in a highly service oriented environment.
• Applicant must be a self-motivated, detail-oriented individual with exceptional communication skills, a positive attitude and thrive on challenge. This position requires significant use of Microsoft Office, Adobe and other industry-specific web-based software, heavy phone volume, multi-tasking and efficiency with all projects. Applicant must be extremely capable of understanding and learning new computer systems and administrative processes with minimal direction. Applicant must have a verifiable history of results and work well in a team oriented environment.
• Full time employees are eligible for a comprehensive benefits package including: holiday pay, paid time off (PTO), BDay PTO, 401k/Roth 401k with matching, health insurance and life insurance.

Duties include but are not limited to:

• Answering phones and transfer/screening calls as appropriate
• Scheduling patients
• Collecting new patient intake information, including data entry
• Collecting payments from patients and clients in a respectful fashion
• Providing accurate and clear directions to patients prior to their first visit
• Communicating effectively with doctors offices
• Communicating effectively with all office staff
• Following procedures for billing and collections
• Obtaining detailed authorization information through insurance companies
• Taking care of all mail, fax and copy requests
• Educating clients on various services we offer

Please send a detailed cover letter with short and long term goals and verifiable resume.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Required)
• Computer Skills: 1 year (Required)

Work Location: In person